Korri Buehrlen
Belle,Missouri
Summary
Dynamic and results-driven professional with a proven track record as a Lead Dispatcher at Gasconade County E-911. Expertise in problem-solving and strong communication skills led to consistently exceeding dispatch efficiency goals. Committed to continuous professional development and fostering collaboration among teams to enhance service delivery and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
First Aid/CPR/AED Instructor
Osage Ambulance District
Linn, MO
01.2025 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Tested and evaluated students on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
Dispatcher
Montgomery County Communication Center
Montgomery City, MO
08.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Lead Dispatcher
Gasconade County E-911
Rosebud, MO
06.2023 - Current
- Consistently met or exceeded company goals for dispatch efficiency and customer satisfaction through diligent work ethic and focus on continuous improvement.
- Conferred with callers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Assisted in updating company policies related to dispatch operations, maintaining compliance with industry standards and regulations.
- Managed a team of dispatchers, providing guidance and mentorship to improve overall job performance.
- Monitored system performance and implemented improvements as needed, maintaining the highest level of service for clients.
Education
General -
Belle High School
Belle, MO07.2020
Skills
- Strong communication skills
- Lesson planning
- Expertise in subject matter
- Problem-solving
- Relationship building
- Group and individual instruction
- Continuous professional development
- Collaborative team player
Certification
40 Hour Tele-communicator Basic Training
MULES
EMD
EFD
EPD
Adult First Aid/CPR/AED
Timeline
First Aid/CPR/AED Instructor
Osage Ambulance District
01.2025 - Current
Dispatcher
Montgomery County Communication Center
08.2023 - Current
Lead Dispatcher
Gasconade County E-911
06.2023 - Current
General -
Belle High School