Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Korrie Carroll

Castle Rock,CO

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Pediatrics at The Meadows
06.2022 - Current
  • Warmly welcomed 50-120 patients and families per shift, coordinated check in and check out, collected and verified insurance, provided the appropriate paperwork needed, managed up to 90 calls daily while delivering rapid issue resolution and retrieving patient data.
  • Orchestrated the scheduling of up to 65 appointments per day to maximize patient satisfaction.
  • Proficiently navigated Epic software with ease and efficiency.
  • Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests in a timely manner.
  • Compiled and entered data into various databases to ensure accuracy and completeness.
  • Served as the primary point of contact for facilitating operational and administrative inquiries.
  • Processed incoming mail and distributed to relevant departments or individuals.
  • Screened incoming telephone calls, routing to appropriate personnel.
  • Provided cross-coverage support for other administrative personnel.
  • Scheduled and confirmed appointments for clients, customers, and supervisors.
  • Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.

Preschool Teacher

Merryhill Preschool
01.2020 - 03.2022
  • I was the lead teacher in the Pre-K 2 classroom. I prepared them for kindergarten for the following school year.
  • Created a positive learning environment that fostered growth and development.
  • Demonstrated knowledge of early childhood education standards and best practices.
  • Set up and organized classrooms that encouraged children to create, explore, and make decisions with confidence.
  • Developed lesson plans with goals, activities, and outcomes that represented state early learning standards.
  • Collaborated with parents and guardians regarding their child's progress, behavior issues or other concerns.

Program Leader

Bear Canyon Elementary
11.2014 - 03.2019
  • Promoted positive behavior modification techniques through role modeling and positive reinforcement strategies.
  • Created engaging activities that encouraged creativity while teaching important concepts.
  • Implemented safety protocols during all activities onsite and offsite.
  • Participated in professional development opportunities related to best practices in youth development programming.
  • Ensured compliance with state regulations related to youth development programs.
  • Evaluated potential vendors prior to contracting services necessary for successful operation of the program.

Education

High School Diploma -

Douglas County High School
Castle Rock, CO
05.2008

Skills

    Administrative Support

    Computer Proficiency

    Documentation/Record Keeping

    Deadline Oriented

    Data Entry

    Filing

    Data Archiving

    Microsoft Office Suite

    Office Administration

    Records Management

    Epic Software

    Insurance Verification

    Appointment Scheduling

    Health Records Management

    HIPAA Compliance

    School-age child care

    Professionalism and ethics

    Age-appropriate activities

    Creativity and imagination

References

References available upon request.

Timeline

Administrative Assistant

Pediatrics at The Meadows
06.2022 - Current

Preschool Teacher

Merryhill Preschool
01.2020 - 03.2022

Program Leader

Bear Canyon Elementary
11.2014 - 03.2019

High School Diploma -

Douglas County High School