Korrinna Phelps
Rapid City,SD
Summary
Eager Childcare provider always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Childcare Provider
Self Employed
11.2015 - Current
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
- Organized field trips to enhance experiential learning opportunities for children in various cultural settings.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Continuously updated professional knowledge by attending training workshops, seminars, and conferences to stay current on best practices in childcare.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted in potty training and other daily hygiene activities to support child development.
- Utilized positive reinforcement techniques to encourage good behavior.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Assisted in potty training and toilet hygiene.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Sales Associate
Bath & Body Works
10.2020 - 01.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Regional Coordinator
SD GEAR UP, Mid Central Coop
10.2011 - 09.2015
- Provide services to GEAR UP students and their parents
- Promote the GEAR UP mission throughout thirty nine partners school and community
- Work directly with schools on reservations across South Dakota to increase the number of financial aid eligible students that are aware of how to access, finance, and prepare for college
- Work with school staff to expand opportunities for target students and increase family involvement in their students education
- Collect and compile data relevant data
- Would assist schools and students to implement reading plus and think thru math online skill building programs.
- Established a positive work environment that encouraged teamwork and facilitated open communication among team members.
Regional Coordinator
SD GEAR UP, OSEC
10.2005 - 03.2011
- Provide services to GEAR UP students and their parents
- Promote the GEAR UP mission throughout the school and community
- Development of family involvement
- Collect and compile data
Teacher/ Librarian
Porcupine Day School
12.2005 - 06.2006
- Teacher To plan, organize and implement an appropriate instructional program in a learning environment that guides and encourages students to develop and fulfill their academic potential
- Develop lesson plans, establish and communicate clear objectives for all learning activities, prepare classroom for class activities, provide a variety of learning materials and resources for use in educational activities, identify and select different instructional resources and methods to meet students' varying needs, instruct and monitor students in the use of learning materials and equipment, use relevant technology to support instruction, observe and evaluate student's performance and development
- Librarian Searched standard reference materials, including on-line sources and Internet, Taught students to search for information using a database system and how things worked in the Library
- Kept records of circulation and materials
- Checked books in and out of the Library.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Dorm Supervisor
SDSM&T SKILL/ NASA Honors
06.1998 - 07.2004
- Served as a Resident Assistant supervisor for the summer program and made sure the students were in a safe, healthy and supportive environment for students and colleagues.
Child Care Assistant
US Air Force Base
06.2003 - 06.2004
- Enhanced children''s emotional well-being by creating a nurturing and supportive environment.
- Promoted early literacy development by reading engaging stories and implementing age-appropriate activities.
- Ensured physical safety of children by closely supervising during indoor and outdoor playtime.
- Improved communication skills among children through interactive group games and role-playing exercises.
- Supported the learning of social skills by modeling appropriate behavior and guiding children in resolving conflicts.
- Assisted lead teacher in developing lesson plans, contributing innovative ideas for educational activities.
- Maintained clean, organized, and inviting classroom spaces to foster a positive learning environment.
- Collaborated with colleagues to create stimulating learning experiences for diverse groups of children.
- Increased parental involvement by maintaining open lines of communication and providing regular updates on child progress.
- Administered standardized assessments to track individual student growth over time effectively.
- Provided one-on-one support for children with special needs, ensuring equal access to education and resources.
- Contributed to improved overall classroom management by consistently enforcing rules and expectations calmly and fairly.
- Implemented creative art projects that encouraged self-expression, fine motor skill development, and cultural awareness among students.
- Managed daily routines efficiently while remaining flexible to accommodate the unique needs of each child care setting or family situation.
- Built strong relationships with families, fostering trust through consistent communication about their child''s progress in our program.
- Assisted in preparing healthy meals for children, promoting good nutrition habits from an early age.
- Facilitated smooth transitions between daily activities, minimizing disruptions and maximizing engagement.
- Supported children''s emotional regulation by teaching coping strategies such as deep breathing exercises.
- Participated in ongoing professional development opportunities to stay current on best practices within the field.
- Contributed significantly towards achieving accreditation for the child care center by maintaining high standards of quality care and education.
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted learning and social development through structured and unstructured playtime.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Kept children between ages of 0 and 6 safe and secure with vigilant oversight.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Taught children to organize toys, wash hands, and share by leading by example.
- Restocked supplies and personal hygiene products for use by students.
- Designed monthly activity schedules to balance play, rest and learning time.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Responded to inquiries from parents and guardians.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Assisted in potty training and toilet hygiene.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Logged information regarding naps, feedings and any medications administered.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Implemented daily routines and activities to stimulate and engage children.
- Encouraged children's emotional and social development.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Provided support and guidance to children in conflict resolution.
- Created and implemented activities to promote language development.
- Developed lessons and activities to promote children's physical and emotional development.
- Documented children's growth and development.
Education
Bachelor of Science in Elementary Education K-8 W/ 5-8 Middle Level -
Oglala Lakota College (OLC)
Kyle, SD06.2001
Skills
- Meal Preparation
- Childcare
- Activity Planning
- Infection Control
- Field Trip Planning
- Recordkeeping Requirements
- Safety Understanding
- Child Development
- Curriculum Planning
- Toilet Training
- Interpersonal Relationships
- CPR Training
- Infection Control Policies
- Age-Appropriate Activities
- Positive Reinforcement
- Healthy Environments
- Nutrition Expertise
- First Aid Certification
- Adaptability and Flexibility
- Problem Solving
- Conflict Resolution
- Time Management
- Special Needs Experience
- Team Collaboration
- Effective Communication
- Organizational Skills
- Hygiene and Cleanliness
- Behavior Management
- Observation and Assessment
- Decision Making
- Active Listening
- Patience and Empathy
- Child Safety Procedures
- Infant Care
- Lesson Planning
- Health and Safety
- Staff Supervision
- Child Safety
- Food Preparation and Service
- Problem-Solving
- Friendly and Respectful
- Childcare Regulations
- Observing and Monitoring Behavior
- Caring and Responsible
- Microsoft Office
- Goal Setting
- Calendaring and Scheduling
- Punctual and Reliable
- Team Leader
- Safe Driving Record
- Emergency Preparedness
- Immunization Records
- Patience and Understanding
- Nutritional Meal Preparation
- Parental Collaboration
- Child Development Knowledge
- Multitasking Abilities
- Goal-Oriented
- Data Entry Proficiency
- Teamwork and Collaboration
- Social Perceptiveness
- Attention to Detail
- Empathy and Patience
- Positive Attitude
- Self-Motivation
- Cross-Cultural Sensitivity
- Professionalism
- Telephone Etiquette
- Excellent Communication
- Call Control
- Data Entry
- Credit Adjustments
- Data Gathering
- Customer Communications
- Calm Disposition
- Documentation and Reporting
- Customer Support
Endorsements
- 5-8 Middle Level Education - Language Arts, 2001
- 5-8 Middle Level Education - Social Science, 2002
Timeline
Sales Associate
Bath & Body Works
10.2020 - 01.2022
Childcare Provider
Self Employed
11.2015 - Current
Regional Coordinator
SD GEAR UP, Mid Central Coop
10.2011 - 09.2015
Teacher/ Librarian
Porcupine Day School
12.2005 - 06.2006
Regional Coordinator
SD GEAR UP, OSEC
10.2005 - 03.2011
Child Care Assistant
US Air Force Base
06.2003 - 06.2004
Dorm Supervisor
SDSM&T SKILL/ NASA Honors
06.1998 - 07.2004
Bachelor of Science in Elementary Education K-8 W/ 5-8 Middle Level -
Oglala Lakota College (OLC)
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