Summary
Overview
Work History
Education
Skills
Timeline
Generic

Korryn Getz

Johnstown,PA

Summary

Reliable and upbeat Beauty Advisor, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising and payment processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

7
7
years of professional experience

Work History

Executive Administrative Assistant

AmeriServ Financial Bank
10.2021 - Current
  • Personal assistant to the Chief Credit Officer of the Bank.
  • Selected to assume responsibility for several of the Bank's Management and Board meetings for package assembly, distribution, meeting coordination and minutes.
  • Timely and accurate completion of meeting minutes within prescribed time frame with and exceptions approved in advanced.
  • Handles scheduling for executive's calendar and prepares meeting agenda and materials.
  • Responds to emails and other correspondence to facilitate communication and enhance business processes.
  • Coordinates and books airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Produces accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Schedules appointments and handles calenders for senior leadership.
  • Seamlessly interacts with colleagues to plan and complete special projects.
  • Organizes and updates schedules for executives.
  • Uses software to coordinate meetings, appointments, and tasks senior executives.
  • Updates spreadsheets and creates presentations to support executives and boost team productivity.
  • Offers assistance, collaboration and clerical support to auditors throughout entire review process.
  • Implements updated policies and practices for organization and monitored effect.
  • Handles confidential and sensitive information with discretion and tact.
  • Manages executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Bank Teller

AmeriServ Financial Bank
10.2019 - 10.2021
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided customer records, account statements and copies of checks.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.

Retail Service Associate

Lucky Brand
08.2018 - 08.2019
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Increased sales and customer satisfaction through personalized servicing.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Worked with loss prevention in monitoring shopper behavior.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Retail Associate

JCPenney
06.2016 - 08.2016
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Managed cash register after end of shift to balance and record accurate transactions.

Education

No Degree - Exercise Science And Dance

Slippery Rock University
Slippery Rock, PA

High School Diploma -

Westmont Hilltop Highschool
Johnstown, PA
06.2014

Skills

  • Board of Directors Support
  • Shoot Arrangements
  • Meeting Agendas and Minutes
  • Mail Handling
  • Office Supplies and Inventory
  • Excel Spreadsheets
  • Proper Phone Etiquette
  • Executive Calendars
  • Executive Management Support
  • Meetings and Conferences
  • Project Planning
  • Administrative Duties

Timeline

Executive Administrative Assistant

AmeriServ Financial Bank
10.2021 - Current

Bank Teller

AmeriServ Financial Bank
10.2019 - 10.2021

Retail Service Associate

Lucky Brand
08.2018 - 08.2019

Retail Associate

JCPenney
06.2016 - 08.2016

No Degree - Exercise Science And Dance

Slippery Rock University

High School Diploma -

Westmont Hilltop Highschool

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Korryn Getz