KORT WILLIAMS
Clermont,USA
Summary
Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Leader
Chipolte
03.2024 - Current
- Monitored service quality, addressing issues promptly to maintain high standards.
- Mentored junior staff, fostering a culture of continuous improvement and professional growth.
- Managed escalated customer concerns, ensuring timely resolution and relationship preservation.
Line Cook
Applebee's
04.2023 - 03.2024
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously without compromising product quality or service times.
- Adapted well under pressure in high volume environments while maintaining focus on quality execution.
- Worked with other members of the kitchen staff to ensure efficient service.
Assistant Cook
Panda Express
08.2022 - 04.2023
- Maintained high standards of hygiene and cleanliness in kitchen environment.
- Followed standardized recipes to prepare dishes accurately and consistently.
- Prepared ingredients for use in cooking, including washing, peeling, cutting and slicing items.
- Efficiently managed multiple tasks simultaneously during busy periods.
Seafood Clerk
Winn Dixie Supermarkets
02.2022 - 08.2022
- Communicated effectively with customers regarding orders, complaints, or special requests.
- Cleaned work areas regularly to maintain a safe working environment according to health department guidelines.
- Followed food safety regulations while handling, stocking, storing and preparing seafood products.
- Ensured proper display of seafood products for maximum visual appeal and sales potential.
- Organized backroom area neatly so that it is easy to locate merchandise quickly.
Deli Clerk
Publix
05.2021 - 02.2022
- Sliced and weighed deli meats and cheeses for customer purchase.
- Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information.
- Operated meat slicing equipment safely and followed established safety protocols.
- Prepared sandwiches, salads and other deli items according to recipes.
- Handled cash and credit card transactions and handed back correct change.
Sandwich Artist
Subway
02.2019 - 08.2020
- Greeted customers in a professional and friendly manner.
- Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly.
- Followed food safety standards for sanitization and storage of food.
Food Bank Volunteer
Real Life
01.2017 - 07.2020
- Kept shelves organized, well-stocked, and properly rotated.
- Monitored expiration dates for food donations to maintain quality.
- Sorted and organized food donations according to nutritional value.
- Delivered food donations to disabled and elderly customers.
Education
High School Diploma -
Lake Minneola
Minneola, FL05-2020
Skills
- Strategic planning
- Safety awareness
- Conflict resolution
- Data analysis
- Integrity and honesty
- Attention to detail
- Visual communication
Certification
Serve Safe Certification
Timeline
Service Leader
Chipolte
03.2024 - Current
Line Cook
Applebee's
04.2023 - 03.2024
Assistant Cook
Panda Express
08.2022 - 04.2023
Seafood Clerk
Winn Dixie Supermarkets
02.2022 - 08.2022
Deli Clerk
Publix
05.2021 - 02.2022
Sandwich Artist
Subway
02.2019 - 08.2020
Food Bank Volunteer
Real Life
01.2017 - 07.2020
High School Diploma -
Lake Minneola