Summary
Overview
Work History
Education
Timeline
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Kortasia Lewis

Summary

Eight year dedicated customer service professional with a proven track record of delivering exceptional service and resolving inquiries. Skilled in communication, problem-solving, and building positive relationships with customers.

Overview

8
8
years of professional experience

Work History

Warehouse Worker

UPS
03.2023 - Current
  • Proficient in operating various warehouse equipment to safely move materials.
  • Detail-oriented and organized, with a focus on accurately picking, packing, and shipping orders according to company standards.
  • Effective team player, capable of collaborating with colleagues to meet tight deadlines to achieve operational goals.

Scaler

Kock Foods
07.2022 - 06.2023
  • Skilled in maintaining quality standards by ensuring precise scaling according to company specifications and customer requirements.
  • Capable of working effectively in a fast-paced production environment, meeting production targets while maintaining attention to detail.
  • Learned and followed all policies and procedures, resulting in fewer mistakes and improved customer service.

Assembler

Onin
01.2021 - 05.2022
  • Completed daily production quotas with 90% accuracy , ensuring smooth operations and on-time delivery of product.
  • Maintained accurate records of production and inventory data.
  • Collaborated with team members to ensure effective workflow and timely completion of projects.

Extrusion Operator

Available Plactics
06.2018 - 12.2020
  • Skilled in troubleshooting equipment and making necessary adjustments to maintain optimal production efficiency.
  • Provided individualized support and guidance to new hires, offering constructive feedback, and addressing any questions to ensure understanding.
  • Demonstrated a commitment to continuous improvements by seeking feedback and striving to exceed customer satisfaction goals.

Custodian

Huntsville City Schools
08.2016 - 04.2018
  • Demonstrated exceptional customer service skills while performing custodial duties to meet and exceed customer expectations.
  • Proactively engaged with customer to address their needs and concerns in a courteous and professional manner.
  • Collaborated with team members to coordinate cleaning schedules, prioritize task, and efficiently manage workloads.

Education

Bachelor's - Biology

Alabama Agricultural And Mechanical University
Huntsville, AL

High School Diploma -

Calhoun High School
Letohatchee, AL
05.2015

Timeline

Warehouse Worker

UPS
03.2023 - Current

Scaler

Kock Foods
07.2022 - 06.2023

Assembler

Onin
01.2021 - 05.2022

Extrusion Operator

Available Plactics
06.2018 - 12.2020

Custodian

Huntsville City Schools
08.2016 - 04.2018

Bachelor's - Biology

Alabama Agricultural And Mechanical University

High School Diploma -

Calhoun High School

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Kortasia Lewis