Kortne Bell
Pearsall
Summary
I am a client focused Senior Branch Office Administrator experienced in financial services, education, and administrative support. I deliver exceptional client service through prompt responses to inquiries and thorough follow-through on issues, ensuring high levels of satisfaction. I manage office operations efficiently and demonstrating strong multitasking capabilities and adaptability to new systems.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
Work History
Branch Office Administrator
Edward Jones
06.2021 - Current
- Managed client communications and scheduled appointments for my financial advisor.
- Organized branch operations and maintained office supplies for smooth workflow.
- Provided administrative support to my financial advisor, ensuring efficient service.
- Developed and implemented office procedures to improve daily operations.
- Managed office supplies inventory and placed orders when necessary.
- Provided administrative support to the team including preparing documents, reports, presentations and correspondence.
- Handled customer inquiries promptly via telephone or email.
Receptionist & Computer Lab Teacher
Pearsall Independent School District
02.2017 - 06.2021
- Supported students in reading and math skill improvement.
- Managed front office operations, including answering phones and assisting visitors.
- Coordinated meetings between parents, teachers, and school administrators.
- Supported teachers and staff with administrative tasks, copying, filing, and event preparation.
- Assisted with organizing awards ceremonies and school events.
- Participated in fundraising efforts to support school programs and activities.
- Greeted visitors and students, creating a welcoming environment at the school district.
- Managed phone calls, directing inquiries to appropriate staff members efficiently.
- Scheduled appointments for administrative personnel, ensuring organized calendar management.
- Maintained student records and confidential files in compliance with district policies.
- Assisted in coordinating school events, providing logistical support for successful execution.
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
- Collaborated with teachers and staff to support daily operational needs effectively.
- Provided information to parents about school programs, fostering community engagement.
Education
High School Diploma -
Pearsall High School
TX 08.2000 - 06.2013
Associate Degree - General Studies
Southwest Texas Junior College
Uvalde, TXSkills
- Administrative Support
- Appointment Scheduling
- Customer Service
- Client Relations
- Communication
- Problem Solving
- Analytical Thinking
- Attention to Detail
- Organization
- Multitasking
- Adaptability
- Computer Proficiency
Timeline
Branch Office Administrator
Edward Jones
06.2021 - Current
Receptionist & Computer Lab Teacher
Pearsall Independent School District
02.2017 - 06.2021
High School Diploma -
Pearsall High School
08.2000 - 06.2013
Associate Degree - General Studies
Southwest Texas Junior College