Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Kortney Ashley

Wichita,Ks.

Summary

Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Production Manager

Gerber Collision
Wichita, Ks
02.2024 - 06.2024
  • Built and researched estimates, improving accuracy and efficiency by identifying key metrics.
  • Generated and analyzed business needs, identifying significant growth opportunities.
  • Collaborated with shops, dealerships, and vendors to enhance market adaptability.

Fleet Logistics Supervisor

Enterprise Rent-A-Car
Wichita, Ks
08.2022 - 02.2024
  • Oversee maintenance and operation of 700+ vehicles, ensuring optimal performance and safety.
  • Foster a safe and engaging work environment for a team of 30 employees, enhancing productivity.
  • Cultivate strong business relationships with local body shops and dealerships to streamline operations.
  • Oversee fleet logistics, ensuring timely maintenance and optimal operation of over 700 vehicles, enhancing operational efficiency.

Assistant Manager

Enterprise Rent-A-Car
Wichita, KS
11.2020 - 08.2022
  • Handled vehicle reservations and customer service, ensuring high client satisfaction and repeat business.
  • Generated and analyzed sales reports, identifying trends that boosted revenue and operational efficiency.
  • Maintained strong relationships with commercial and corporate accounts, enhancing client retention and loyalty.

Customer Service Representative

All Angles Collision Repair
Wichita, KS
02.2020 - 11.2020
  • Managed account receivables, ensuring timely payments from insurance companies and vendors.
  • Maintained accurate bookkeeping and inventory records for parts and consumables.
  • Coordinated facility services to ensure operational efficiency.

Customer Service Representative

Collision Works
Tulsa, Ok
10.2019 - 02.2020
  • Addressed customer inquiries and scheduled services, ensuring high satisfaction and timely resolutions.
  • Processed parts and coordinated with insurance and rental companies for smooth operations.
  • Reviewed and built accurate estimates using CCC One and Nexsyis, improving workflow efficiency.

Director of First Impressions

Auto Craft Collision
Tulsa, Ok
06.2019 - 10.2019
  • Handled customer service, insurance, and vendor interactions, significantly boosting client satisfaction.
  • Processed accounting tasks, read estimates, and updated rental/insurance companies, ensuring accuracy.
  • Utilized CCC One and Emprise Banking for deposits, improving financial operations.
  • Managed phone system, facilitating effective communication.

Education

Bachelor of Professional Studies - Industrial and Organizational Psychology

Arkansas Tech University
Russellville, AR
08.2020

Associate of Science - Psychology

UA Cossatot
De Queen, AR
05.2017

Associates of General Studies -

UA Cossatot
De Queen, AR

Technical Certificate - Licensed Practical Nursing (LPN)

UA Cossatot
De Queen, AR

Technical Certificate - Health Professions

UA Cossatot
De Queen, AR

Phlebotomy Certification

Skills

  • Staff Scheduling
  • Team Development
  • Quality Control
  • Production Optimization
  • Safety Management
  • Production Planning
  • Quality Assurance
  • Training Coordination
  • Production Line Management
  • Staff Management
  • Strong leadership abilities
  • Customer Support
  • Assembly and production
  • Performance Evaluation
  • Logistics
  • Quality Inspection
  • Operations Management
  • Workflow Optimization

References

  • David Randolph, Operations Manager, Gerber Collision, (316) 519-6798
  • Casey New, Area/ Market Manager, Enterprise Rental Car, (405) 535-9880
  • Steve Fenske, Operations Manager, Crash Champion, (402) 880-8992

Certification

Phlebotomy Certification - UA Cossatot

NCCER Certification

Title IX Training

Mental Health ParaProfessional Training

Professional Communication Training

Personnel Management training

Cpr/ First Aid Certification

Timeline

Production Manager

Gerber Collision
02.2024 - 06.2024

Fleet Logistics Supervisor

Enterprise Rent-A-Car
08.2022 - 02.2024

Assistant Manager

Enterprise Rent-A-Car
11.2020 - 08.2022

Customer Service Representative

All Angles Collision Repair
02.2020 - 11.2020

Customer Service Representative

Collision Works
10.2019 - 02.2020

Director of First Impressions

Auto Craft Collision
06.2019 - 10.2019

Bachelor of Professional Studies - Industrial and Organizational Psychology

Arkansas Tech University

Associate of Science - Psychology

UA Cossatot

Associates of General Studies -

UA Cossatot

Technical Certificate - Licensed Practical Nursing (LPN)

UA Cossatot

Technical Certificate - Health Professions

UA Cossatot

Phlebotomy Certification

Kortney Ashley