Kortney Daniel
Evansville,IN
Summary
A recently separated veteran out of the US Army. I served the ISSO, IMO, Security Admin, and Network Admin for our entire battalion (over 500 users).
Networking professional prepared for role with strong background in maintaining and optimizing network infrastructure. Proven ability to resolve technical issues and implement network improvements. Valued for team collaboration and flexibility in dynamic environments. Skilled in network troubleshooting and security management, with reliable and results-focused approach.
Experienced with network administration, system security, and technical support. Utilizes advanced troubleshooting techniques to resolve IT issues efficiently. Knowledge of various operating systems, software applications, and hardware configurations to ensure seamless operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Junior Network Engineer
Leiszler Oil Company
08.2025 - Current
- Recommended network security standards and upgrades to management.
- Sustained optimal sender score on two IPs, enhancing inbox delivery and corresponding metrics while improving delivery metrics.
- Assisted in the design and deployment of a new company-wide network infrastructure, resulting in increased efficiency.
- Partnered with senior engineers on complex projects involving advanced networking technologies such as SDN/NFV and cloud-based services integration.
- Scaled applications efficiently using cloud-based services such as Firebase or AWS to handle increased usage demands.
- Leveraged cloud-based technologies like Azure or AWS to optimize infrastructure costs and improve scalability of applications.
Information Technology Specialist
US Army
10.2022 - 09.2025
- Set up network profiles, security permissions and file sharing systems.
- Ensured data security, implementing encryption measures and access controls for sensitive information.
- Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
- Enhanced system performance by implementing and maintaining hardware and software upgrades.
- Streamlined IT processes for increased efficiency through the development of automated solutions.
- Deployed effective cybersecurity measures including firewalls, antivirus software, intrusion detection systems and periodic vulnerability assessments to protect company''s digital assets.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Used ticketing systems to manage and process support actions and requests.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Trained end-users on new software applications, increasing productivity across departments.
- Reduced network downtime with proactive monitoring and troubleshooting.
- Managed helpdesk operations, prioritizing tasks according to urgency and impact on overall business functions.
Network Technician
TEKsystems
03.2022 - 07.2022
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Collaborated with team members for successful implementation of large-scale network projects.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Ran cabling and installed data drops for new node installations.
- Implemented remote monitoring tools to efficiently track system performance and address issues as they arose.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Performed system patches, service packs, hot fixes and new security configurations.
Information Technology Specialist
OneMain Financial
01.2021 - 02.2022
- Set up network profiles, security permissions and file sharing systems.
- Ensured data security, implementing encryption measures and access controls for sensitive information.
- Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
- Enhanced system performance by implementing and maintaining hardware and software upgrades.
- Streamlined IT processes for increased efficiency through the development of automated solutions.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Used ticketing systems to manage and process support actions and requests.
- Trained end-users on new software applications, increasing productivity across departments.
Business Analyst
Columbia Sportswear
06.2019 - 10.2020
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Increased resource efficiency by analyzing detailed business requirements.
System Administrator
TEKsystems
10.2017 - 06.2019
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Managed onboarding and offboarding of employees.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Education
Bachelor of Science - Network Engineering And Security
Western Governors University
03-2026
Associate of Science - Information Technology
ITT Technical Institute
03-2014
Skills
- IT troubleshooting
- Problem-solving skills
- Information security
- End user support
- Network administration
- Device configuration
- Excellent interpersonal skills
- Software updates
- Advanced computer proficiency
- Hardware installations
- IT asset management
- IT compliance
- Virtualization technologies
- Network troubleshooting
- Network access control
- IP addressing
- Network configuration
- Hardware installation
Certification
A+
Network+
Security+
LPI
Soon to be CCNP
Timeline
Junior Network Engineer
Leiszler Oil Company
08.2025 - Current
Information Technology Specialist
US Army
10.2022 - 09.2025
Network Technician
TEKsystems
03.2022 - 07.2022
Information Technology Specialist
OneMain Financial
01.2021 - 02.2022
Business Analyst
Columbia Sportswear
06.2019 - 10.2020
System Administrator
TEKsystems
10.2017 - 06.2019
Associate of Science - Information Technology
ITT Technical Institute
Bachelor of Science - Network Engineering And Security
Western Governors University
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