Kortney Muxlow
16259 Petz Rd, Capac
Summary
A dedicated worker familiar with customer service and team leadership. Skilled in multitasking, time management, and problem-solving. Strong work ethic, delivering successful outcomes working as an individual or as part of a team. Committed to ensuring high standards of safety and service. Looking to further applying and developing these talents along with my current knowledge-base from my coursework at Mott Community College in the medical field.
Overview
5
5
years of professional experience
Work History
Manager
Jets Pizza
Oxford, MI
02.2023 - Current
- Assisted in daily operational tasks to ensure efficient workflow and support team objectives.
- Provided support in inventory management, contributing to accurate stock tracking and organization.
- Participated in training sessions to improve skills related to job responsibilities and safety standards.
- Managed and motivated employees to be productive and engaged in work.
- Resolved customer complaints swiftly, fostering a positive dining experience and loyalty.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed cash drawer, ensuring accuracy and accountability in daily sales.
- Greeted customers entering store and responded promptly to customer needs.
- Coordinated with suppliers to maintain timely delivery of ingredients and supplies.
Buser/Hostess
Ignite Tavern
Lake Orion, MI
10.2021 - 01.2022
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Set up and broke down dining room for events, ensuring smooth transitions between services.
- Addressed guest inquiries and concerns efficiently to promote satisfaction and loyalty.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Crew Member
Hungry Howie's
Metamora, MI
10.2020 - 06.2021
- Provided exceptional customer service, ensuring guest satisfaction through attentive interactions.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Assosiate's - Sonography
Charles Stewart Mott Community College
Flint, MI12-2025
High School Diploma -
Lapeer High School
Lapeer, MI06-2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Goal setting
- Coaching and mentoring
- Safety procedures
- Effective communication
- Adaptability and flexibility
- Positive attitude
- Attention to detail
- Multitasking
- Problem-solving
- Scheduling and coordinating
- Active listening
Timeline
Manager
Jets Pizza
02.2023 - Current
Buser/Hostess
Ignite Tavern
10.2021 - 01.2022
Crew Member
Hungry Howie's
10.2020 - 06.2021
Assosiate's - Sonography
Charles Stewart Mott Community College
High School Diploma -
Lapeer High School