Kortney Shewell
Washington,UT
Summary
Reliable early-career store associate with experience in customer service, inventory management, and food service operations. Skilled in safety procedures, and keeping work areas clean and organized. Strong team coordination and problem-solving skills help maintain efficient service during peak hours. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
In-Store Associate
IN-N-OUT Burger Store 215
Washington, Utah
01.2024 - Current
- Provided friendly, attentive, and helpful customer service consistently to enhance guest experience.
- Greeted customers at store entrance and learned service needs.
- Answered store and product questions and guided customers to desired items.
- Recommended and located merchandise based on customer requests.
- Described merchandise and explained use, operation, and care.
- Assisted guests at counter, drive-thru, and order stations.
- Verified order details and assembled meals for handoff.
- Prepared menu items to match In-N-Out standards and kitchen procedures.
- Restocked ingredients and supplies in service and prep areas.
- Cleaned dining room, kitchen surfaces, and guest seating areas.
- Kept work area clean by sweeping, dusting, mopping, and removing trash from the sales floor.
- Assisted team members in managing workload during peak hours to maintain smooth service.
- Worked with team members to meet daily supervisor goals.
- Followed food safety rules and kept workstations sanitary.
- Followed workplace safety regulations and supported safe operations.
- Communicated clearly with co-workers to support smooth store operations.
- Effectively resolved customer issues while maintaining composure during busy periods to ensure customer satisfaction.
- Completed opening and closing procedures by established guidelines.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
- Updated shelf product details, including pricing labels and expiration dates.
- Took part in training programs to strengthen job performance.
Education
High School Diploma -
Crimson Cliffs High School
Washington, UT05-2025
Skills
- Customer service excellence
- Food safety compliance
- Point of sale operations
- Cash handling procedures
- Inventory management
- Store operations management
- Safety regulations adherence
- Attention to detail
- Team coordination strategies
- Effective communication skills
- Task prioritization techniques
- Organizational skills
- Problem solving skills
- Recordkeeping practices
Timeline
In-Store Associate
IN-N-OUT Burger Store 215
01.2024 - Current
High School Diploma -
Crimson Cliffs High School