Summary
Overview
Work History
Education
Skills
Timeline
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Kortney L. Gray

Jacksonville,FL

Summary

Enthusiastic Grad student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of HR and training in leadership. Motivated to learn, grow and excel in aviation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Human Resources Operations Specialist

Fanatics
Jacksonville, Florida
01.2022 - Current
  • Discovered and resolved complex problems that affected management and business decisions.
  • Achieved departmental objectives by collaborating with staff to share and implement best practices.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Analyzed issues and employed improvement processes.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.

Human Resources Associate

Fanatics
Jacksonville, FL
07.2021 - 12.2021
  • My duties include hiring, terminating, and training new hires
  • Gathered personnel records from employees from each department.
  • Researched payroll, COBRA, disability and FMLA issues.
  • Oversaw and managed hiring process and assisted human resources.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Analyzed issues and employed improvement processes.

Business Executive

Hunt & Palmer Inc
Daytona Beach, FL
01.2018 - 01.2021
  • I work closely with Company VPs and Top Executive Brokers providing vital support functions to the daily operation of the Air Transportation unit
  • Prepare aircraft quote charter requests in consultation with management
  • Managed and organized internal communication to hold staff accountable to priorities.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Organized records of vehicles, schedules and completed orders.
  • Expedited resolutions of shipping errors and packaging mistakes.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Promoted brand at industry events and through ongoing networking efforts.

Education

M.S. Master of Organizational Leadership - Leadership & Managment

Bethune-Cookman University
Daytona Beach, FL
12.2021

B.S - Aviation Business, Air Transportation

Embry-Riddle Aeronautical University
Daytona Beach, FL
05.2018

Skills

  • Networking and Partnership Development
  • Human Resources Management Systems
  • Leave of Absence Transitions
  • Performance Appraisal
  • Employee Hiring
  • Employee Orientation
  • Work Complaint Handling
  • Analytical and Critical Thinking
  • Time Tracking and Payroll Administration
  • Staffing Agency Coordination

Timeline

Human Resources Operations Specialist

Fanatics
01.2022 - Current

Human Resources Associate

Fanatics
07.2021 - 12.2021

Business Executive

Hunt & Palmer Inc
01.2018 - 01.2021

M.S. Master of Organizational Leadership - Leadership & Managment

Bethune-Cookman University

B.S - Aviation Business, Air Transportation

Embry-Riddle Aeronautical University

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Kortney L. Gray