Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kortni Johnson

Sumner,IL

Summary

Multi-tasking Team Leader well-known for executing successful, new [Type] initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.

Overview

12
12
years of professional experience

Work History

Team Leader

Toyota Boshoku Illinois
07.2023 - Current
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Shift Leader

Loves Travel Stop
11.2020 - 01.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.

Team Leader, Logistics

ReLogistics Services
07.2017 - 09.2019
  • Contributed to the overall success of the organization by applying effective leadership skills and constantly striving for excellence within the logistics department.
  • Mentored new hires on best practices in logistics operations, fostering an environment conducive to professional growth and development.
  • Organized and led team meetings to discuss progress, reinforce company values, and address any concerns or areas needing improvement.
  • Managed a diverse team, ensuring clear communication and collaboration for successful project completion.
  • Increased customer satisfaction with timely deliveries by optimizing routing and scheduling.

Dps

Cila Corporation
09.2012 - 07.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Had to help mentally disabled clients do every day tasks.
  • Helps clients be more independent with ever day task

Education

High School Diploma -

Flora High School
Flora
05.2007

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Work Planning
  • Overseeing Daily Activities
  • Safety
  • Cash Handling
  • Flexible Schedule
  • Issue Resolution

Timeline

Team Leader

Toyota Boshoku Illinois
07.2023 - Current

Shift Leader

Loves Travel Stop
11.2020 - 01.2022

Team Leader, Logistics

ReLogistics Services
07.2017 - 09.2019

Dps

Cila Corporation
09.2012 - 07.2016

High School Diploma -

Flora High School

Similar Profiles

CREATE PROFILE
Kortni Johnson