Summary
Overview
Work History
Education
Skills
Timeline
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Kortni Schmitt

Saint Joseph,MO

Summary

Hello! My name is Kortni Schmitt and I would love to be apart of your team. I have a lot of strengths that I think could be a great addition. If you have any questions, I would love to come in and talk. Hope to hear from you!

Overview

10
10
years of professional experience

Work History

Assistant Manager

Vertical Dispensary
06.2021 - 09.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Caregiver

Easterseals
08.2015 - 02.2018
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.

Laborer

Altec Industries
06.2014 - 08.2015
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Call Center Representative

VIZIO
05.2013 - 06.2014
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

High School Diploma -

Lafayette High School
Saint Joseph, MO
05.2013

Skills

  • Recruiting and Interviewing
  • Product and Service Knowledge
  • Cost Reduction
  • Employee Scheduling
  • Customer Service

Timeline

Assistant Manager

Vertical Dispensary
06.2021 - 09.2023

Caregiver

Easterseals
08.2015 - 02.2018

Laborer

Altec Industries
06.2014 - 08.2015

Call Center Representative

VIZIO
05.2013 - 06.2014

High School Diploma -

Lafayette High School

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Kortni Schmitt