Summary
Overview
Work History
Education
Skills
Volunteer Experience
Community Service
References
Timeline
Generic

Kortni Sumler

El Dorado,Arkansas

Summary

Hardworking, energetic, and highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Passionate about building solid customer relationships, being of service to others and enthusiastic to learn. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

5
5
years of professional experience

Work History

Paint Associate/Customer Service & Sales

The Home Depot
06.2023 - Current
  • Providing fast and friendly service and assessing customer needs
  • Maintaining in-stock conditions of assigned areas
  • Ensuring safety, cleanliness, and ability to shop
  • Following all safety policies & standards and completing specified safety training
  • Immediately correcting and reporting all hazards & unsafe condition.

Personal Shopper

Brookshire's Grocery Company
03.2021 - Current
  • Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service
  • Responds promptly and effectively to customer requests
  • Collaborating with all store departments to ensure efficient service delivery
  • Assisting with order collection, packaging, loading, and payment where required
  • Engaging with customers and ensuring special instructions are followed.

Cashier

Brookshire's Grocery Company
El Dorado, Arkansas
08.2019 - 03.2021
  • Provided a positive customer experience with fair, friendly, and courteous service
  • Resolved any customer issues or complaints and answered questions when needed
  • Registered sales on a cash register by scanning items, itemizing, and totaling customer purchases
  • Maintained a safe and clean working environment by complying with procedures, rules, and regulations.

Seasonal Sales Associate

JCPenny
El Dorado, Arkansas
08.2019 - 10.2019
  • Greeted customers upon entry and throughout the shopping experience
  • Assisted guests with finding merchandise
  • Stocked and organized products on the sales floor and stockroom
  • Handled returns and other discrepancies
  • Processed purchases and returns.

Education

Bachelors of Business Administration - Marketing

University of Central Arkansas
05.2024

High School Diploma -

El Dorado High School
05.2021

Skills

  • Active listening
  • Problem solving & analysis
  • Organizational Skills
  • Customer Service Excellence
  • Teamwork and Collaboration
  • Active Listening Abilities
  • Patience and Empathy
  • Adaptability and Flexibility
  • Multitasking Capabilities
  • Attention to detail

Volunteer Experience

Upward Bound Trio Program - Peer Mentor

El Dorado, Arkansas, 

June 2022 - July 2022

  • Assisted with plans for student activities
  • Monitored groups of students
  • Aided in meal preparation
  • Attended staff meetings to ensure all plans were finalized
  • Answered questions or concerns from students
  • Supported any additional needs for staff and students
  • Kept track of several groups of students while traveling both in and out of state

Community Service

Alpha Kappa Alpha Sorority Inc.

Conway, Arkansas

2023-Present

  • Backpack drives
  • CHIPP food donations
  • Community clean-ups
  • Adopted highway clean-ups
  • Tree plantings

References

References available upon request

Timeline

Paint Associate/Customer Service & Sales

The Home Depot
06.2023 - Current

Personal Shopper

Brookshire's Grocery Company
03.2021 - Current

Cashier

Brookshire's Grocery Company
08.2019 - 03.2021

Seasonal Sales Associate

JCPenny
08.2019 - 10.2019

Bachelors of Business Administration - Marketing

University of Central Arkansas

High School Diploma -

El Dorado High School

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Kortni Sumler