Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Kory Ballard

Buckeye,AZ

Summary

Hardworking and punctual individual works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with astrong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

13
13
years of professional experience

Work History

Breakpack Order Filler

Walmart
Buckeye, AZ
02.2011 - 01.2024
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Limited damage to products and orders by using care when choosing items.
  • Cleaned work area regularly to maintain a safe working environment.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Confirmed items picked for orders by keying codes into system.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Followed established procedures for disposing of damaged materials or obsolete inventory items.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Ensured that all items were properly packed in accordance with safety regulations.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Read orders to verify attributes and quantities of merchandise.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Provided assistance in training new employees on job duties related to breakpack order filling processes.
  • Labeled boxes and placed in outbound collection areas.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Utilized RF scanners to locate specific items within the warehouse environment.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Worked closely with production staff to coordinate efficient workflow throughout the warehouse.
  • Achieved productivity and accuracy standards to meet company guidelines.

Truck Unloader

Walmart
Apache Junction, AZ
02.2011 - 01.2024
  • Assisted in navigating large loads to assigned areas.
  • Responsible for maintaining a clean work environment free from clutter throughout shift duration.
  • Reported any damaged goods to supervisor immediately upon unloading.
  • Ensured proper storage of materials by stacking them neatly in designated areas according to size, weight, or other specifications.
  • Corrected pallets of damaged or mislabeled products to reduce errors and losses.
  • Operated machinery including balers and compactors used in compressing cardboard boxes for storage purposes.
  • Identified discrepancies between what was ordered versus what was delivered promptly informing management if necessary.
  • Utilized scanning technology to accurately track inventory levels of incoming and outgoing shipments.
  • Adhered to workplace safety standards and OSHA regulations.
  • Moved freight from one area of the warehouse to another using hand-trucks or carts when necessary.
  • Organized stock in warehouse shelves to ensure efficient product location.
  • Worked closely with supervisors to adhere to daily work schedules and production goals.

Asset Protection Associate

Walmart
Apache Junction, AZ
02.2011 - 01.2024
  • Identified potential shoplifters and alerted management.
  • Implemented customer and associate safety protocol to prevent Theft issues.
  • Conducted investigations related to inventory discrepancies and shrinkage control.
  • Maintained store compliance with physical security schematics to protect assets.
  • Analyzed data from various sources such as CCTV footage and POS systems, in order to identify patterns of criminal activity.
  • Participated in weekly meetings with management teams to discuss loss prevention topics.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Participated in securing program special projects to aid division with better practice delivery.
  • Provided assistance in the training of new hires on asset protection procedures.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Identified and resolved 60 theft crime cases in partnership with local law enforcement agencies.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Developed strategies for reducing shrinkage while increasing sales performance.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Established relationships with local law enforcement agencies as needed.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Conducted regular security checks throughout the store to identify any areas of concern.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Identified shoplifters and apprehended perpetrators according to company policies.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
  • Maintained high levels of alertness throughout shifts.

Frozen and Dairy Associate

Walmart
Queen Creek, AZ
02.2011 - 01.2024
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Cleaned equipment such as display cases, coolers and freezers daily.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Verified expiration dates on all dairy products prior to stocking shelves or selling to customers.
  • Provided excellent customer service by addressing customer inquiries quickly and professionally.
  • Adhered to company policies regarding health code regulations while preparing food items or stocking shelves.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Utilized hand truck to move heavy cases of frozen food items throughout store area safely.
  • Monitored temperatures within the freezer section to ensure proper storage conditions were maintained at all times.
  • Rotated stock regularly to ensure freshness of dairy items.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Organized and stacked frozen food products on shelves and in freezers according to company guidelines.

Online Grocery Associate

Walmart
SURPRISE, AZ
02.2011 - 01.2024
  • Provided customer support for technical issues related to the online ordering process.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Provided training and support for new employees joining the company's online grocery team.
  • Maintained accurate records of all orders placed through the website.
  • Troubleshot any problems or errors that occurred during checkout.
  • Processed payments for orders using various payment methods.
  • Asked store associates for help locating missing products.
  • Secured and stored items until customer pickup.
  • Organized as many as 30-50 deliveries per hour by smoothly selecting and purchasing items.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Suggested comparable products to replace out-of-stock items.
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Ensured compliance with local laws and regulations governing e-commerce operations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Ombudsman - Charter Northwest High School
Phoenix, AZ
05-2006

Skills

  • Order Picking
  • Quality Control
  • Production Line Operations
  • Product Location
  • Workload Priorities
  • Heavy Lifting
  • Warehouse Operations
  • RF Scanning Devices

Affiliations

  • I love being outdoors, and staying active.
  • I am an avid reader

Accomplishments

  • Employee of the month
  • Milestone awards
  • Excellent customer service pin

Languages

English
Professional

References

  • Jeremy Dinges, Route Driver, (480)-203-9291
  • Craig Norman, Team Lead, (480)-243-5706

Timeline

Breakpack Order Filler

Walmart
02.2011 - 01.2024

Truck Unloader

Walmart
02.2011 - 01.2024

Asset Protection Associate

Walmart
02.2011 - 01.2024

Frozen and Dairy Associate

Walmart
02.2011 - 01.2024

Online Grocery Associate

Walmart
02.2011 - 01.2024

Ombudsman - Charter Northwest High School

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Kory Ballard