Kory Burkhart
Stanton,CA
Summary
Strategic, mission-driven sales and operations leader with 15+ years of progressive leadership in healthcare and retail. Proven ability to accelerate sales performance, build scalable systems, and lead cross-functional teams through transformation and growth. Adept at leveraging CRM platforms, sales enablement tools, and data analytics to optimize pipeline conversion, increase client satisfaction, and maximize team productivity. Marine Corps veteran with a reputation for execution, grit, and leading with purpose.
Overview
15
15
years of professional experience
Work History
Area Manager – Sales Enablement & Operations
Shield Healthcare
Santa Fe Springs, CA
08.2023 - Current
- Spearhead regional sales operations and provider engagement strategy across California and adjacent markets.
- Developed and launched sales enablement programs focused on sales rep performance, CRM compliance, and conversion metrics.
- Partnered with marketing, IT, and operations teams to optimize Salesforce configuration, increasing CRM utilization by 45%.
- Used Power BI and Tableau dashboards to track KPIs, identify pipeline leaks, and conduct performance reviews.
- Increased regional sales by 28% YOY and drove $10M+ in additional revenue through enablement and process improvement.
- Implemented standardized onboarding and continuous coaching practices for sales teams to improve productivity and morale.
- Designed and piloted a new sales playbook, reducing onboarding time by 35% and ensuring consistency in messaging.
- Led territory realignment project to improve coverage efficiency, boosting client engagement by 20%.
- Facilitated interdepartmental workshops to close communication gaps and align goals with sales strategy.
- Analyzed win/loss data to identify training gaps and launched targeted microlearning campaigns via Gong and Allego.
Multi-Site Store Manager | Regional Sales Leader
WSS / Foot Locker
Santa Ana, CA
01.2021 - 08.2023
- Led daily operations, talent development, and P&L ownership for multiple high-volume retail locations.
- Trained and mentored 50+ team members, implementing performance dashboards that improved upsell rates.
- Rolled out local marketing activations and community outreach campaigns, boosting brand loyalty.
- Achieved 10% YOY revenue growth by aligning staff KPIs with store-level merchandising and traffic trends.
- Created a peer coaching program that improved staff performance metrics by 18% across all locations.
- Developed a digital customer feedback system to capture insights for corporate marketing use.
- Partnered with regional directors to test a mobile POS solution, increasing checkout speed by 25%.
- Executed visual merchandising strategy based on customer data analytics, resulting in a 12% increase in conversion rates.
Store Manager
Dick’s Sporting Goods
Cerritos, CA
02.2016 - 06.2021
- Managed a team of 40+ across sales, operations, and merchandising with a focus on leadership development.
- Integrated CRM tracking and inventory analytics tools to better forecast demand and staff scheduling.
- Collaborated with regional leadership to execute district-level performance improvement plans.
- Introduced weekly performance huddles using data dashboards to drive accountability and celebrate wins.
- Launched an internal leadership pipeline that produced four assistant managers within 12 months.
- Analyzed market data to recommend pricing changes and clearance strategies, reducing seasonal inventory by 30%.
- Co-led regional pilot to test new scheduling software, reducing overtime costs by 15%.
Director of Warehouse Operations
Pinnacle Window Coverings
Yorba Linda, CA
02.2015 - 02.2016
- Led supply chain operations, warehouse efficiency initiatives, and ERP system implementation.
- Introduced KPIs to measure fulfillment accuracy, reduce waste, and enhance productivity.
- Developed vendor scorecard metrics that improved SLA adherence and reduced backorders by 22%.
- Integrated ERP reporting into daily team briefings, fostering transparency and goal alignment.
- Restructured warehouse layout and material flow, improving order processing time by 40%.
- Collaborated with sales and customer service teams to ensure order status accuracy and enhance satisfaction.
Machine Gun Squad Leader
United States Marine Corps
Camp Pendleton, CA
11.2010 - 11.2014
- Supervised 13 Marines and managed logistics for high-pressure training and mission execution.
- Oversaw $100M+ in military assets and equipment with zero loss or damage.
- Honorable Discharge with multiple commendations for leadership, integrity, and mission effectiveness.
- Led team training in diverse environments, ensuring operational readiness and adaptability.
- Designed field SOPs that streamlined communication under pressure.
- Awarded for leadership excellence, mission execution, and team development under austere conditions.
Education
Master of Business Administration (MBA) -
Southern New Hampshire University
Bachelor of Science - Business Administration and Sports Management
Southern New Hampshire University
Skills
- Sales Strategy & Execution
- Revenue Growth Management
- Sales Enablement & Coaching
- CRM & Tech Stack Optimization
- Cross-Functional Leadership
- Data Analysis & BI Tools
- Performance Management & KPI Design
- Change Management & Process Improvement
- Military Leadership
- Emotional intelligence
Certifications And Tools
- Salesforce
- Gong
- Allego
- ZoomInfo
- HubSpot
- LinkedIn Navigator
- Power BI
- Tableau
- Microsoft Dynamics
- ERP Systems
- Excel
Professional Highlights
- $10M+ revenue uplift in 12 months by redesigning sales process and enabling front-line reps.
- Trained and mentored over 20 sales professionals, resulting in higher retention and promotion rates.
- Led CRM optimization that improved reporting accuracy and forecasting across multi-region territories.
- Consistently surpassed performance targets in both healthcare and retail sales environments.
- Transferred USMC leadership skills to corporate settings to inspire disciplined execution and team resilience.
Timeline
Area Manager – Sales Enablement & Operations
Shield Healthcare
08.2023 - Current
Multi-Site Store Manager | Regional Sales Leader
WSS / Foot Locker
01.2021 - 08.2023
Store Manager
Dick’s Sporting Goods
02.2016 - 06.2021
Director of Warehouse Operations
Pinnacle Window Coverings
02.2015 - 02.2016
Machine Gun Squad Leader
United States Marine Corps
11.2010 - 11.2014
Master of Business Administration (MBA) -
Southern New Hampshire University
Bachelor of Science - Business Administration and Sports Management
Southern New Hampshire University
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