Summary
Overview
Work History
Education
Skills
Education Accomplishments
Timeline
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KORY D. FRANK

DeForest,WI

Summary

Professional with experience in territory management and driving sales growth. Skilled in strategic planning, market analysis, and negotiation. Strong focus on team collaboration and adapting to changing needs. Reliable in achieving targets and fostering long-term customer partnerships. Excellent communication and problem-solving abilities.

Overview

13
13
years of professional experience

Work History

Service Account Manager

Otis Elevator Company
08.2022 - Current

Sell service repairs and maintenance contracts to obtain new and existing accounts while maintaining customer relationships to achieve sales objectives

  • Estimate work and repairs orders, negotiate sales and invoice discrepancies, and sell maintenance service contracts
  • Progressively obtain increasing quotas, $2.5M quota in open order sales FY24
  • Capital planned $640K upgrade sale in FY24
  • Maintain up-to-date technical knowledge of elevators, code, and service contracts
  • Monitor collections of outstanding accounts

Account Manager

Hot Water Products, INC.
08.2020 - 08.2022

Developed and maintained relationships with plumbing contractors while providing solutions for their hot water needs

  • Closed $140K design build job in FY22
  • Managed $3.3M territory in FY2021, top account reached $1M
  • Executed value engineering options to help increase sales margins
  • Identify customer opportunities and threats to leverage sales
  • Worked with engineers on water heater spec approvals

Account Manager

LaForce, INC.
01.2019 - 03.2020

Create relationships with commercial construction general contractors to successfully win bids by providing solutions for their projects, including doors, frames, hardware, and specialty products

  • Contributed $1.8M in revenue, which meet branch goal of $8M in FY19
  • Developed an understanding of all departments within LaForce and how to utilize each area of expertise to close sales
  • Attended industry trade shows and conferences
  • Succeeded in a fast paced market through pre-planning and preparation

Account Manager

Southern Italy Imports, LLC
09.2015 - 12.2018

Work directly with on and off-premise accounts to grow volume within an assigned territory through the development of sales, planning, and execution, while building relationships with current accounts and new prospects

  • 56% of accounts were new incremental business after the first year
  • Delivered 7% over quota in FY16, 11% increase in FY17, 5% over in FY18
  • Consistently exceeded 100 new and current customer visits weekly
  • Analyzed market trends to develop strategic plans to grow sales volume

Inside Sales Account Manager

Spectrum Brands
01.2013 - 09.2015

Managed a $2.7M territory in the Midwest. Represented the Rayovac product line to a variety of industrial distributors to achieve and exceed sales

  • Managed 414 industrial sold to accounts
  • Achieved 6.3% in sales and 11.5% in customer contribution growth in 12 months
  • Executed 105% sales load goal per quarter
  • Utilized CRM for notes and organization
  • Conducted B2B sales calls and cold calls

Lease Associate

Continental Properties Company, INC.
01.2012 - 12.2012

Responsible for taking care of existing residents and showing the property to prospects at the Springs at Bettendorf residential community

  • Lead in accomplishing property goals and completing property tasks
  • Executed goal of 10 daily apartment showing to prospective residents
  • Respond to requests from residents and exceed their expectations
  • Managed phone and internet inquiries
  • Organized resident social events

Education

Bachelor of Business Administration - General Business

University of Wisconsin-Whitewater
Whitewater, WI
12.2011

Skills

  • Territory Account Management
  • Customer Service and Relationship Building
  • Teamwork and Collaboration
  • Strategic and Capital Planning
  • Goal and Performance Oriented
  • Negotiation and Decision Making

Education Accomplishments

Creative Marketing Unlimited – Account Executive

Worked with selected clients for Creative Marketing Unlimited, a student run market research firm. Each account was vastly different as the projects ranged from promotional flyers to in-depth marketing communication plans and strategies.

  • Managed a team on two accounts with four assistants
  • Organized meetings and objectives with the customers
  • Presentation for what we achieved
  • Gained leadership and experience leading a group to achieve a common goal
  • Learned how to lead a large team through different


American Marketing Association – Director for VP of Corporate Sponsors

Working with the VP, I was responsible for the organizations corporate sponsors. American Marketing Association is a student run organization that focused on the implementation of non-profit events.

  • 2009 won the Intercollegiate Chapter of the Year
  • Gained experience working with companies to sponsor school events
  • Learned how to manage time with deadlines
  • Introduced marketing campaign AMA Saves Lives a viral video campaign to raise awareness for organ donation

Timeline

Service Account Manager

Otis Elevator Company
08.2022 - Current

Account Manager

Hot Water Products, INC.
08.2020 - 08.2022

Account Manager

LaForce, INC.
01.2019 - 03.2020

Account Manager

Southern Italy Imports, LLC
09.2015 - 12.2018

Inside Sales Account Manager

Spectrum Brands
01.2013 - 09.2015

Lease Associate

Continental Properties Company, INC.
01.2012 - 12.2012

Bachelor of Business Administration - General Business

University of Wisconsin-Whitewater
KORY D. FRANK