Kory Gilbertson
Oceanside,CA
Summary
Compassionate professional with a strong background in patient care and customer service. Known for calm demeanor in stressful situations and a commitment to maintaining a clean and safe environment for patients. Prepared to leverage skills to support quality care.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Cornerstone Senior Home Care
Winchester, California
05.2023 - 08.2025
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported residents with daily living activities and personal care needs to enhance their comfort and well-being.
- Supported residents' mobility through transfers and ambulation assistance.
- Communicated effectively with residents, families, and healthcare teams.
- Followed safety protocols to ensure compliance with healthcare regulations.
- Monitored and reported unusual symptoms and changes to nursing staff, ensuring timely interventions.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Responded quickly to emergency situations involving sudden illness or injury.
- Delivered meals to patients in their rooms to patients in their rooms and assisted with feeding when needed.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Built strong relationships with patients, caregivers, and healthcare teams to effectively meet individual care plan goals.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Dining Room Attendant (Busser)
Marietta's Fine Mexican Food & Cocktails
Oceanside, California
06.2021 - 07.2022
- Assisted servers by delivering food and drinks to tables promptly. Brought each table chips, salsa, and carrots as soon as they sat down.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Set tables with clean linens, utensils, and glassware for dining guests.
- Greeted guests at entrance with warmth, creating a positive first impression.
- Addressed guest inquiries with courtesy, enhancing overall dining experience.
- Resolved customer complaints in a professional manner while ensuring satisfaction.
- Provided menu information, answered questions, and made suggestions regarding food and beverage items.
- Effectively multitasked within fast-paced environment.
- At the end of the shift, I would mop the restaurant and clean the bathrooms.
Education
Bachelor of Science - Nursing
University of Michigan
Ann Arbor, MI05-2026
High School Diploma -
JSerra Catholic High School
San Juan Capistrano, CA05-2022
Skills
- Patient care
- Effective communication
- Problem resolution
- Calm and level-headed under duress
- Basic life support
- Customer service focus
- Cleanliness maintenance
- Reliability and punctuality
Languages
Spanish
Professional
Tagalog
Native/ Bilingual
Timeline
Certified Nursing Assistant
Cornerstone Senior Home Care
05.2023 - 08.2025
Dining Room Attendant (Busser)
Marietta's Fine Mexican Food & Cocktails
06.2021 - 07.2022
Bachelor of Science - Nursing
University of Michigan
High School Diploma -
JSerra Catholic High School