Summary
Overview
Work History
Skills
Timeline
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Kory Jessup

Wildomar,CA

Summary

Accomplished DEA Process Assistant at Amazon, leveraged skills in Registration Evaluation and Safety Training to establish the VRETS department, achieving a #1 Post-Slam DEA rating. By focusing on auditing and innovative training methods, Enhanced productivity and maintained a 98% Ship Sorter FPY, exemplifying leadership and process improvement.

Overview

3
3
years of professional experience

Work History

DEA Process Assistant

Amazon
02.2022 - 11.2024
  • Established VRETS department across all four shifts at PAE2. Main POC for all process paths including 5sing, and standard work.
  • Developed SOP booklet for VRETS department across all 4 corners.
  • Removed a 200+ Pallet back log in under 1 month by establishing communication with the vendor to increase the amount of deliveries which alleviate dwelling manifest.
  • Developed 4 PGs, 6 Ambassadors and 3 PAs in VRETS Department.
  • Maintained a 98% Ship Sorter FPY at FHD for 5 consecutive weeks by partnering with Ship Clerk to get fluid allocated in a timely manner, oversee staffing, coaching associates and time coding.
  • Achieved platinum dock certification and #2 for post slam DEA by supporting ship clerk and loading all containers on time.
  • Achieved #1 Post-Slam DEA through PEAK 2023 and through Jan.
  • Average off 35 BPS weekly down from average of 75 to 100 by coaching associates failed moves and virtual/physical miss matches.
  • Achieved Best in Class AR Gen 11 Ship Dock Launch by partnering and communicating effectively with my peers and supporting in areas that needed help.
  • 0 safety incidents on the dock in Ship Sorter area. Consistently identify and coach associates on potential near miss on the dock.

BTS Learning Trainer

Amazon
06.2022 - 07.2023
  • Successfully Onboarded more than 250 Associates over 6 months.
  • Maintained a 98% or higher completion rate across all BTS metrics.
  • Recertified Warehouse Safety under Global Trailer Dock and Release.
  • Maintained up-to-date knowledge of industry trends, integrating new ideas into existing training curriculums when relevant.
  • Enhanced learning outcomes by implementing interactive and innovative training methods.
  • Partnered with human resources to align talent development strategies with organizational goals and objectives.
  • Coordinated cross-functional training initiatives to promote interdepartmental understanding and collaboration.

Process Guide

Amazon
02.2022 - 06.2023
  • Led 50+ PIT and Process path trainings for learning department.
  • Process Guide for Ship Dock within first week of hiring.
  • Improved Dock quality rate by 33% by auditing and coaching Associates standard work every other hour.
  • Reduced roughly 50% of kick outs headed to jackpot by correcting allocations every hour through flow process.
  • Led the roll out of safety school at FAT2.
  • Maximized total pick count that pushed overall rate percentages form 31% to 35%.
  • Achieved 3 awards in 3 different departments for excellence in performance during prime week.
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.
  • Implemented process improvements for increased productivity and cost savings.

Skills

Registration Evaluation

  • TNS
  • Safety Training
  • Auditing
  • Collaborative learning
  • Trainer coaching

Timeline

BTS Learning Trainer

Amazon
06.2022 - 07.2023

DEA Process Assistant

Amazon
02.2022 - 11.2024

Process Guide

Amazon
02.2022 - 06.2023

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Kory Jessup