Kory Peterson

As an Account Manager with Batch, I worked with customers to better understand their business, to define their goals, and to ensure the customer is best utilizing the BatchService product suite. I was responsible for converting new customers, and renewing and upselling existing customers by driving product adoption, as well as additional features and functionality. I had to be detail-oriented and motivated. I worked to achieve revenue and long-term account goals that align with company goals while maintaining a consultative relationship during the customer’s lifecycle with Batch. The position was in a retail and service industry.

Duties and Responsibilities:

● Meet or exceed sales goals and expectations for quotas

● Manage and renegotiate terms with customers

● Meet strict deadlines and respond in a timely and professional manner

● Continuously consult with customers to understand their changing business needs

● Liaison with Support to address any customer questions and concerns as they arise

● Work as a partner to help customers reach their goals

● Maintain strong customer relationships while building relationships with brand new customers

● Meet Daily/Weekly/Quarterly KPIs (Key Performance Indicators)

Skills and Qualifications:

● Superior computer skills; proficient in Microsoft Office Suite; knowledge of Salesforce and sales enablement tools

● Excellent written and verbal communication skills

● Pays strict attention to detail

● Able to work in a fast-paced environment with excellent time management and organizational skills

● Persuasive and unafraid to negotiate; has good business sense ● Up-to-date on the latest industry trends; able to articulate trends and clearly and confidently

● Possess excellent interpersonal and customer service skills

● Able to multitask while efficiently managing priorities

As a Head Coach for Momentum Volleyball I had to collaborate with Assistant Coaches, lead and direct 12-18 youth athletes from the age of 15 to 18 and cooperate with wishes and sometimes demands of players parents.

• Create practice plans that will be individualized to the team and goal of that session.
• Working with younger assistant coaches (ages 19-23) to help develop them into quality Head Coaches themselves further down the line.
• Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
• Boosted player confidence through personalized training sessions and continuous feedback.
• Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
• Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.

I actually cannot seem to remember or find when exactly I worked at Home Depot. I know that it was most of 2020 (if not all) and I believe went into 2021 as well. I worked at Home Depot part time while finishing up my college degree.

• Unloaded pallets and deliveries and organized products on the backend.
• Organized storage areas to optimize materials movements and minimize labor hours.
• Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
• Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
• Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Assisted in coaching at two high schools for a total of five seasons, displaying leadership and adherence to Head Coach's instructions.

• Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
• Developed strong relationship with players to assist in reaching goals, build trust and rapport.
• Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
• Advised head coach on discipline, performance, and other decision-making areas.
• Observed athletes during practice and game situations to assess performance and provide tips for improvement.
• Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.

Initially worked as a backend employee, handling restocking duties and operating small fork lift equipment. After 6 months, shifted to the overnight shift in the Frozen Section due to conflicting college class schedules.

• Maintained a clean and safe work environment by adhering to company guidelines and protocols.
• Contributed to increased sales by keeping shelves stocked with high-demand items at all times.
• Supported loss prevention efforts by following proper procedures for damaged or misplaced merchandise.
• Minimized shrinkage rates through vigilant monitoring of inventory levels and reporting discrepancies as necessary.
• Increased efficiency of restocking procedures through effective communication with team members during shift handovers.
• Assisted in training new hires on store policies, effective stocking techniques, and safety procedures.

I worked at AZ Burn Volleyball Club for two season, it was actually the club that I played at while in High School and was ran by my High School Volleyball Coach.

• Developed strong relationship with players to assist in reaching goals, build trust and rapport.
• Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
• Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
• Observed athletes during practice and game situations to assess performance and provide tips for improvement.
• Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
• Promoted positive behavior among student-athletes as a role model consistently demonstrating good sportsmanship principles.