Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Reliable and forward-thinking with a self-motivated mindset. Excellent relationship-building and critical thinking skills with a determined nature.
Overview
10
10
years of professional experience
Work History
Operations Support/Logistics Advisor
Bridge Logistics
04.2023 - 10.2023
Updated and maintained TMS to track shipments.
Built and established relationships with customers and third party companies.
Maintained excellent working relationships with customers by efficiently responding to inquiries.
Negotiated freight rates with third-party companies to acquire cost-effective contracts.
Home Remodeler/General Handyman
Self-employed
08.2021 - 04.2023
Coordinated and performed detailed estimates and planned out project stages.
Performed renovations including general carpentry, framing, painting, flooring, and trim work.
Life Cross-Functional Specialist (Conversion Team)
Ohio National Financial Services
02.2020 - 08.2021
Assumed case accountability of conversion policy from submission of application through policy delivery.
Prioritized incoming service requests and inquiries while maintaining service levels for case issuance.
Ensured the effective use of procedures in accordance with business practices and compliance with state and federal regulations.
Provided detailed information via phone and email to agents and internal employees.
Marketing Intern
BrodbeckPorter Insurance Agency
05.2018 - 02.2020
Developed strategies and processes using Excel to track Renewals.
Maintained CRM database with customer and project information.
Assisted in management of social media. (Instagram, Facebook, Twitter.)
Designed and launched 15 email marketing campaigns.
Line Cook/Food Prep
Snow's Lakeside Tavern
11.2015 - 02.2020
Worked quickly and flexibly to keep up with high volume of food orders.
Collaborated easily with mixture of personalities in high pressure environment.
Trained new employees on procedures and proper use of kitchen equipment.
Assembler
Crown Trophy
11.2013 - 11.2014
Hand assembled hundreds of trophies per shift.
Kept raw materials stocked to minimize work delays.
Education
B.S - Marketing
Mount St. Joseph University
Cincinnati, OH
Timeline
Operations Support/Logistics Advisor
Bridge Logistics
04.2023 - 10.2023
Home Remodeler/General Handyman
Self-employed
08.2021 - 04.2023
Life Cross-Functional Specialist (Conversion Team)