Koryn Vandenheede
Reno,NV
Summary
Driven retail leader with 10+ years of experience managing store operations, leading high-performing teams, and delivering strong sales results in fast-paced environments. Skilled in staff development, inventory management, visual merchandising, and customer service excellence. Proven ability to streamline operations, meet performance goals, and create a positive in-store experience that drives customer loyalty and revenue growth.
Overview
16
16
years of professional experience
Work History
Production Trainer
Tesla
Sparks, NV
12.2025 - Current
- Developed training materials to enhance production efficiency and safety compliance.
- Conducted hands-on training sessions for new employees on assembly processes and equipment operation.
- Collaborated with engineering teams to refine production techniques and improve workflow consistency.
Branch Manager
PNC Bank
Nashville, TN
06.2023 - 06.2024
- Oversaw daily branch operations, ensuring compliance with policies and regulations.
- Managed team performance through coaching, training, and regular feedback sessions.
Assistant Branch Manager
First Horizon Bank
Nashville, TN
12.2022 - 05.2023
- Supported branch operations by coordinating daily activities and ensuring compliance with banking regulations.
- Facilitated communication between management and staff to streamline workflows and resolve issues efficiently.
Relationship Manager
Bank of America
Franklin, TN
11.2017 - 11.2022
- Managed portfolio of high-net-worth clients, delivering tailored investment, lending, and financial planning solutions to meet individual client goals.
- Developed strategic partnerships with internal specialists, enhancing client wealthstrategies and achieving 20%+ growth in managed assets.
Store Manager
Hhgregg
Nashville, TN
10.2014 - 07.2017
- Trained and developed team members, fostering a culture of high performance and accountability.
- Monitored store KPis such as revenue, conversion rate, and average transaction value to improve profitability.
- Managed daily retail operations including opening/closing procedures, cash handling, and inventory control.
Commissioned Sales/Sales Manager
HHgregg
Clarksville, IN
09.2010 - 10.2014
- Fostered strong relationships with clients to enhance customer loyalty and retention rates.
- Developed and executed sales strategies to drive revenue growth and enhance market presence.
Skills
Business Relationship Management
Team Leadership
Business Development
Client Acquisition & Retention
Timeline
Production Trainer
Tesla
12.2025 - Current
Branch Manager
PNC Bank
06.2023 - 06.2024
Assistant Branch Manager
First Horizon Bank
12.2022 - 05.2023
Relationship Manager
Bank of America
11.2017 - 11.2022
Store Manager
Hhgregg
10.2014 - 07.2017
Commissioned Sales/Sales Manager
HHgregg
09.2010 - 10.2014