Koschine Graham
Greer,SC
Summary
Experienced commercial manager with strengths in pricing, account quoting, fleet account management, and customer relationship management. Known for resolving issues, managing inventory, and delivering reliable service that supports revenue growth.
Overview
34
34
years of professional experience
Work History
Commercial Manager
Autozone LLC
powdersville , sc
09.2017 - Current
- Managed AutoZone commercial accounts and coordinated daily customer orders
- Established strong relationships with fleet customers and service shops to enhance service delivery.
- Reviewed commercial pricing and approved customer quotations
- Monitored inventory levels for commercial parts availability
- Coordinated store teams on order fulfillment and delivery schedules
- Resolved customer concerns using AutoZone service standards
- Cultivated customer relationships to drive satisfaction and loyalty.
- Collaborated with vendors to secure competitive pricing on goods or services purchased.
- Provided training and mentorship to junior team members on best practices in commercial operations.
- Maintained an up-to-date database of current customers and potential leads.
- Formulated pricing strategies for product offerings to maximize profitability.
- Coached, developed and motivated team to achieve revenue goals.
Commercial Sales Manager
Advance Auto Parts Store
Salisbury, North Carolina
06.1992 - 04.2004
- Supported commercial account management for Advance Auto Parts business customers.
- Built relationships with fleet clients and repair shop contacts.
- Provided parts pricing and availability quotes for commercial sales requests.
- Processed phone and email orders through store sales systems.
Education
Office Managment
Rowan-Cabarrus Community College
Salisbury, NC02-1993
Skills
- Commercial pricing
- Account quoting
- Inventory management
- Customer relationship management
- Fleet account management
- Parts ordering
- Relationship building
- Problem solving
- Effective communication
- Conflict resolution
- Commercial services
- Risk management
- Sales strategy
- Written communication
- Customer service
- Time management
Timeline
Commercial Manager
Autozone LLC
09.2017 - Current
Commercial Sales Manager
Advance Auto Parts Store
06.1992 - 04.2004
Office Managment
Rowan-Cabarrus Community College