Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Koshi Hussein

Summary

Customer focused professional with a proven track record of delivering exceptional services, resolving issues, and creating positive experiences. Passionate about customer service and interested in working at a people focused environment. Skilled in building strong relationships and exceeding customer expectations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cake Decorator

Sam's Club Bakery
11.2019 - 09.2022

As a cake decorator at Sam's Club my duties would include designing and decorating cakes, cupcakes, and other baked goods according to customer requests and store guidelines. I would also be responsible for maintaining cleanliness and organization in the bakery department, assisting customers with their orders, and ensuring that all products meet quality and safety standards.

Assistant Manager

Amazing Lash Studio
06.2019 - 05.2021

I was initially hired on as a front desk employee at Amazing Lash Studio. My duties included greeting clients, scheduling appointments, answering phone calls, and providing excellent customer service. I would also handle payment transactions, maintain client records, and assist with general administrative tasks. Once promoted to assistant manager, my responsibilities expanded to include overseeing the daily operations of the studio, managing staff schedules, training and supervising employees, and ensuring smooth and efficient workflow. I would also be responsible for maintaining inventory, handling customer inquiries and concerns, and implementing strategies to drive business growth.

Bank Teller

Bank Of America
06.2018 - 04.2019

In this role of a bank teller my job involved providing exceptional customer service by assisting customers with various banking transactions, such as deposits, withdrawals, and account inquires. I would also be responsible for accurately counting and handling cash, processing checks, and promoting bank products and services. Additionally, I would maintain a high level of security and confidentiality in all transactions and adhere to banking regulations and procedures.

Education

Bachelor of Science - Nursing

Park University
Kansas City, MO
05.2026

High School Diploma -

North Kansas City High School
Kansas City, MO
05.2017

Skills

    Excellent Written & Communication Skills

    Empathy & Emotional Intelligence

    Time Management

    Stress Management

    Attention To Detail

    Detail Orientated

    Dedication

Languages

Kurdish
Native or Bilingual

Certification

Pharmacy Technician License

Timeline

Cake Decorator

Sam's Club Bakery
11.2019 - 09.2022

Assistant Manager

Amazing Lash Studio
06.2019 - 05.2021

Bank Teller

Bank Of America
06.2018 - 04.2019

Bachelor of Science - Nursing

Park University

High School Diploma -

North Kansas City High School
Koshi Hussein