Customer focused professional with a proven track record of delivering exceptional services, resolving issues, and creating positive experiences. Passionate about customer service and interested in working at a people focused environment. Skilled in building strong relationships and exceeding customer expectations.
As a cake decorator at Sam's Club my duties would include designing and decorating cakes, cupcakes, and other baked goods according to customer requests and store guidelines. I would also be responsible for maintaining cleanliness and organization in the bakery department, assisting customers with their orders, and ensuring that all products meet quality and safety standards.
I was initially hired on as a front desk employee at Amazing Lash Studio. My duties included greeting clients, scheduling appointments, answering phone calls, and providing excellent customer service. I would also handle payment transactions, maintain client records, and assist with general administrative tasks. Once promoted to assistant manager, my responsibilities expanded to include overseeing the daily operations of the studio, managing staff schedules, training and supervising employees, and ensuring smooth and efficient workflow. I would also be responsible for maintaining inventory, handling customer inquiries and concerns, and implementing strategies to drive business growth.
In this role of a bank teller my job involved providing exceptional customer service by assisting customers with various banking transactions, such as deposits, withdrawals, and account inquires. I would also be responsible for accurately counting and handling cash, processing checks, and promoting bank products and services. Additionally, I would maintain a high level of security and confidentiality in all transactions and adhere to banking regulations and procedures.
Excellent Written & Communication Skills
Empathy & Emotional Intelligence
Time Management
Stress Management
Attention To Detail
Detail Orientated
Dedication
Pharmacy Technician License