Kossi Gamedah

Stores, Ecommerce, Supply Chain, Logistics, Wholesale, Aftermarket

Responsibilities and achievements include building and leading successful teams across Maine, New Hampshire, and northern Vermont in:

• Investing in people who need support to achieve their work and life goals by creating opportunities for professional growth and development, providing life navigation resources for diverse populations of employees with barriers through all parts of the Retail enterprise segment, and investing in programs that support communities across Maine, New Hampshire, and Northern Vermont.
• Driving positive environmental impact through a circular economy model that collects and diverts over 40 million pounds of used textile and other consumer products from landfills annually.
• Generating revenue and margin that help support the agency's financial health, create jobs, invest in employee wellbeing and programs that help people across Maine, New Hampshire, and Northern Vermont toward stability.
• Collaborating across functional boundaries to integrate social, environmental, and financial triple bottom line sustainability goals into thinking, planning, and actions.
• Improving systems and processes that generate efficiencies, simplify work, and lead to more effective data informed decision making across multiple functional and operational verticals such as inventory management, store layout and design, customer experience and engagement, task management, supply chain and logistics footprint and operation.
• Delivering operational excellence and best-in-class customer experience daily.
• Representing the Retail enterprise segment in all interactions with other members of the Goodwill community and the public at the local, state, and regional levels.

• Drove productive sales growth: increase top line sales by 68.9%, from $132 MM to $223 MM in annual annually by developing talent, optimizing store footprint and space allocation through store remodels and additions, managing inventory, delivering best-in-class customer experience and satisfaction.
• Expanded gross margin: expanded EBITDA by 149.9%, from $12.4 MM to $30.9 MM annually.
• Leveraged technology and process improvement to reduce costs: implement scheduling and task management systems to optimize labor cost, improve efficiencies, and drive improvements in Shrink, COGS, and inventory markdowns.
• Strengthened the culture of serving others, building and leading teams of District and Store managers in the creation of environments where employees are valued, included, and want to do their best.