Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kossi Gbemou

Davenport

Summary

Dynamic professional employee with extensive experience at Nestle Purina, excelling in production equipment operation and quality control. Proven ability to enhance safety compliance and foster teamwork, contributing to a culture of continuous improvement. Recognized for strong problem-solving skills and effective communication, ensuring operational excellence and a reliable work environment.

Overview

20
20
years of professional experience

Work History

Line Operator

Nestle Purina PetCare
Davenport
11.2023 - Current
  • The line operator is responsible for operating and maintaining production equipment, ensuring product quality, and maintaining a safe and clean work environment. They also perform quality checks, follow established procedures, and contribute to a culture of continuous improvement.
  • Operating Production Equipment: Safely operate and maintain production equipment, including packaging lines, processing equipment, and potentially forklifts.
  • Quality Control: Perform quality checks on products to ensure they meet specifications and maintain required paperwork for quality assurance.
  • Sanitation and Safety: Maintain a clean and sanitary work environment, following established food safety protocols.
  • Material Handling: Handle and move materials, including packaging and raw ingredients, ensuring proper inventory and supply chain management.
  • Troubleshooting: Assist with troubleshooting equipment issues and making minor repairs when needed.
  • Teamwork and Communication: Work collaboratively with other team members, operators, mechanics, and management to ensure efficient production.
  • Continuous Improvement: Participate in continuous improvement initiatives that contribute to a culture of ongoing learning and development.

Forklift Operator

Nestle Purina
Davenport
08.2017 - 11.2023
  • Forklift operator performs a variety of tasks including unloading, and receiving all of incoming materials, preparing items for shipping for movement/storage and operating electric powered industrial truck equipment to move products or materials.

The primary responsibilities:

  • Operate industrial equipment such as forklift, pallet jack to handle materials, including lifting up to 40 feet.
  • Recird warehouse transactions in inventory tracking software and complete necessary documentation.
  • Follow safety procedures and standard guidelines for assigned tasks.
  • Check incoming shipments against documentation, counts items and report damaged items.
  • Adhere to Good Manufacturing Practices (cGMP) and Company Standards Operating Procedures (SOP)and participate in daily shift meetings to address goals and resolve issues.
  • Additional duties as assigned.

Safety Officer/Trainer

Schenker
West Branch
08.2015 - 07.2017

The safety officer/trainer role involves conducting regular safety training for all staff to ensure compliance with safety and environmental regulations. This role also includes investigating workplace incidents, developing safety programs, and promoting a positive safety culture.

Key Responsibilities:

  • Safety Training: Conducting regular safety training for all employees on various topics like safety regulations, and environmental regulations.Developing and implementing tailored safety training programs. Ensuring all employees are adequately trained and certified in required safety areas. Maintaining records of all training completion.
  • Incident Investigation: Investigating all workplace incidents, injuries, and safety violations. Conducting root cause analysis to identify underlying issues.
  • Safety Program Development: Developing and implementing safety programs to address specific needs.
  • Compliance and Enforcement: Ensuring adherence to all company safety policies and standards. Administering disciplinary action as necessary for safety violations.
  • Safety Culture Promotion: Facilitating open communication and promoting a positive safety culture.Encouraging proactive safety behaviors among employees. Providing guidance and support to employees on safety matters.

Picker

Schenker
West Branch
04.2012 - 11.2015

The picker's job involves picking, packing, and shipping freight, as well as loading and unloading trucks and containers. This may also include responsibilities such as operating material handling equipment (MHE), reconciling manifests, and ensuring safety and cleanliness within the warehouse.

Key Responsibilities:

  • Picking and Packing: Correctly pick, package, label, and assemble orders for shipment.
  • Material Handling: Safely operate material handling equipment (MHE), including forklifts, reach trucks, and other equipment.
  • Loading and Unloading: Load and unload inbound and outbound freight to and from vehicles and containers.
  • Freight Management: Sort freight according to size and destination, read and decode freight coding, and reconcile manifests.
  • Documentation and Reporting: Record damaged shipments, misrouted freight, and perform other required documentation.
  • Inventory Management: Responsible for inventory, rotation, and inspection of freight held in the warehouse.
  • Safety and Cleanliness: Maintain a safe working environment and perform cleanup activities.
  • Training and Support: May provide training to other warehousepersons and complete other duties as assigned.

Sales Manager

Lymens
Accra
02.2009 - 02.2012

The Sales Manager role is responsible for overseeing local and regional sales, directing the sales team, and ensuring the company's mission of delivering high-quality pharmaceuticals and healthcare products. They would need to build and maintain strong relationships with clients, track sales performance, and implement strategies to boost revenue.

Key Responsibilities:

  • Sales Management: Oversee local and regional sales, promotions, and campaigns.
  • Team Leadership: Recruit, hire, train, and coach sales representatives.
  • Sales Planning: Develop and execute territory sales plans, set sales quotas and goals, and monitor performance.
  • Client Relations: Build and maintain relationships with key clients, address customer complaints, and ensure client satisfaction.
  • Sales Strategy: Identify emerging markets, analyze market trends, and implement strategies to boost sales.
  • Budgeting: Prepare sales budgets and projections and approve expenditures.
  • Reporting: Track and analyze sales statistics using key metrics.

Required Skills:

  • Leadership and Management: Proven ability to manage and motivate a sales team.
  • Communication and Interpersonal Skills: Strong communication, presentation, and negotiation skills.
  • Sales Expertise: Deep understanding of sales processes, techniques, and best practices.
  • Business Acumen: Strong understanding of business principles, market dynamics, and industry trends.
  • Problem-Solving: Ability to identify and resolve customer complaints and other issues.
  • Organizational Skills: Strong organizational, planning, and time management skills.
  • Industry Knowledge: Understanding of the pharmaceutical industry and relevant regulations.

Sales Officer

Lymens
Accra
01.2005 - 01.2009

The sales officer role involves prospecting, building relationships, closing deals, and managing a sales pipeline. The duties also include sales strategy development, market analysis, and reporting.

Here's a more detailed breakdown of responsibilities and skills:

Responsibilities:

  • Prospecting and Lead Generation: Identifying and qualifying potential customers, often through various methods like networking, cold calling, or online research.
  • Building Relationships: Developing and maintaining strong relationships with customers, both existing and potential, to build trust and establish long-term partnerships.
  • Sales Process Management: Following a structured sales process, including presenting products or services, negotiating deals, and closing sales.
  • Sales Reporting and Analysis: Tracking sales performance, analyzing data, and preparing reports to identify trends and opportunities for improvement.
  • Customer Relationship Management (CRM): Utilizing CRM systems to manage customer data, track interactions, and ensure efficient sales processes.
  • Sales Strategy Development: Contributing to the development of sales strategies, objectives, and targets for the team or department.

Skills:

  • Communication and Interpersonal Skills: Effectively communicating with customers, colleagues, and other stakeholders, building rapport, and influencing decision-makers.
  • Sales Skills: Expertise in sales techniques, including prospecting, presenting, negotiating, and closing deals.
  • Analytical Skills: Ability to analyze sales data, identify trends, and develop insights to improve sales performance.
  • Problem-Solving Skills: Identifying and resolving issues that arise during the sales process.
  • Time Management and Organizational Skills: Effectively managing time, prioritizing tasks, and organizing sales activities.
  • Computer Proficiency: Familiarity with CRM systems, spreadsheets, and other relevant software.

Education

Bachelor of Science - Business Administration

Ghana Institute of Management And Public Admin
Ghana
09-2009

GED -

Chartered Institute of Marketing
United Kingdom
01-2004

High School Diploma -

Lycee Moderne D'Adidogome
Togo
01-2001

Skills

  • Production equipment operation
  • Quality control
  • Safety compliance
  • Material handling
  • Equipment troubleshooting
  • Inventory management
  • Continuous improvement
  • Team collaboration
  • Effective communication
  • Safety training
  • Problem solving
  • Time management
  • Stress tolerance
  • Computer skills
  • Adaptability to change
  • Punctual and reliable
  • Decision-making capacity
  • Attention to detail
  • Interpersonal skills
  • Multitasking
  • Professionalism
  • Excellent communication skills
  • Football Coach

Languages

English
Full Professional
French
Full Professional

Timeline

Line Operator

Nestle Purina PetCare
11.2023 - Current

Forklift Operator

Nestle Purina
08.2017 - 11.2023

Safety Officer/Trainer

Schenker
08.2015 - 07.2017

Picker

Schenker
04.2012 - 11.2015

Sales Manager

Lymens
02.2009 - 02.2012

Sales Officer

Lymens
01.2005 - 01.2009

Bachelor of Science - Business Administration

Ghana Institute of Management And Public Admin

GED -

Chartered Institute of Marketing

High School Diploma -

Lycee Moderne D'Adidogome
Kossi Gbemou