Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kostas TOUNTAS

Lake In The Hills,IL

Summary

Expertise in vehicle inspections, tool utilization, and equipment maintenance. Proven track record in delivering excellent customer service, strengthening client relationships, and assisting technicians with repairs. Im committed to contribute and give my all at your Harley-Davidson, KTM, and Triumph location by helping customers navigate which route they'll like to take when it comes to motorcycles while providing excellent customer service along the way. Seeing customers happy and satisfied with their purchase or repairs has always played a huge part for me. To add on building trust and further relations with the customers not only helps the facility, but provides returning customers for years to come. I've always had a passion for two wheels, dirt and the open road. From Harley's, liter bikes, and my biggest passion of them all dirtbikes. I come from a low income background, and it pushes me to strive at what I do. Not only is it my goal to succeed in what I do, but to be able to show that I made something of myself.

Overview

3
3
years of professional experience

Work History

Technician Apprentice

Castle Automotive Repair
McHenry, IL
08.2023 - Current
  • Started in August of 23 as a porter, from October of 23 till March 23rd of this year I was a Lube Technician, now a Semi-Skill from that time to current.
  • Proficient in using hand, electric, and pneumatic tools for vehicle maintenance.
  • Perform full mulitpoint inspections on vehicles and provide customers with any concerns found.
  • Supported technicians during vehicle repairs.
  • Complete pre-delivery inspections and vehicle add-ons, ensuring quality for customer satisfaction.
  • Outside of work. Replaced suspension components (lift kits, lowering kits, brakes, and other basic maintenance items).

Education

High School Diploma -

Huntley High School
Huntley, IL
04-2023

Skills

  • Equipment maintenance Learned on a farm the importance of upkeeping tools and equipment
  • Inspections By completing inspections, was able to learn and expand my knowledge on various vehicles and common failures
  • Suspension Completing side work (lift kits and lowering kits) on not only my vehicles, but others also Taught me how to adjust suspension for ride comfort and desired ride height
  • Engine rebuilding More overall knowledge with small gas engines Took small gas and auto theory, passed with flying colors Tore down and built small gas engines at school, but from personal experience I had rebuilt the top and bottom end of my two stroke after crank stuffers wore causing bottom end failure
  • Tool usage: Experience with pneumatic tools, electric and hand tools, and how to properly use them
  • Customer service: While being a porter, I received plenty of positive feedback from customers (some acknowledging me to advisors) Ran into instances with upset customers, and was able to guide them causing their outlook of the situation to change Liked by many due to customer satisfaction being something i enjoy

Interests

  • Outside of work, I enjoy working on anything that has wheels and a motor from offroading rigs, dirtbikes, or your everyday vehicle It keeps moving and my mind busy
  • Spending time and taking care of my dog is another big part of my life also Being able to walk, play, or just sitting around with him always keeps a smile on my face

Timeline

Technician Apprentice

Castle Automotive Repair
08.2023 - Current

High School Diploma -

Huntley High School