Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Work Availability
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Summary
Highly communicative Dispatcher with enthusiasm for every task. Multilingual and willing to take on lots of responsibility. Pursuing a dispatch role handling a multitude of tasks and facilitating action.
Overview
22
22
years of professional experience
3
3
Languages
Timeline
Transportation Dispatcher - Loads and Roads Logistics LLC
03.2023 - Current
CEO - ALPHA BETON LLC
02.2020 - 02.2023
CEO - OSNOVA! LLC
02.2019 - 02.2023
Chief Engineer - Komfort LV LLC
03.2016 - 12.2018
Project Manager - KAEFER LLC
01.2014 - 12.2015
Project Manager - Ukrenergotherm LLC
04.2013 - 12.2013
Manager - ARHIPLAST LLC
03.2011 - 02.2013
International Humanitarian University - Master of Science, Project Management
09.2009 - 2010.06
Project Engineer - RESENS LLC
02.2009 - 01.2011
System Administrator - Ukrtelecom
05.2001 - 02.2009
Odessa State Polytechnic University - Bachelor of Science, Communications Systems Technology
09.1996 - 2001.05
Work History
Transportation Dispatcher
Loads and Roads Logistics LLC
Sheridan
03.2023 - Current
Checked that each scheduled route was appropriately covered by delivery drivers.
Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
Worked closely with customers to effectively resolve issues and complaints.
Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
Handled incoming calls and emails from customers regarding issues with deliveries.
Monitored and tracked status of shipments in transit to confirm on-time delivery.
Monitored and tracked dispatch communication systems.
Utilized customer feedback to improve customer service.
Assisted in resolving customer complaints and grievances.
Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Utilized dispatch software to enter customer orders, deliveries and receipts.
Communicated with customers to provide delivery updates and resolution.
Monitored vehicle locations to coordinate timely arrivals.
CEO
OSNOVA! LLC
Odessa
02.2019 - 02.2023
Built productive relationships with industry partners and competitors to support strategic business objectives.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Developed key operational initiatives to drive and maintain substantial business growth.
Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
Directed market expansions to propel business forward, meet changing customer needs.
Procured and coordinated new resources to achieve sales targets within optimal timeframes.
Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Established and maintained strong relationships with customers, vendors and strategic partners.
Directed technological improvements, reducing waste and business bottlenecks.
Managed financial, operational and human resources to optimize business performance.
CEO
ALPHA BETON LLC
Odessa
02.2020 - 02.2023
Built productive relationships with industry partners and competitors to support strategic business objectives.
Developed key operational initiatives to drive and maintain substantial business growth.
Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
Directed market expansions to propel business forward, meet changing customer needs.
Procured and coordinated new resources to achieve sales targets within optimal timeframes.
Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Established and maintained strong relationships with customers, vendors and strategic partners.
Directed technological improvements, reducing waste and business bottlenecks.
Managed financial, operational and human resources to optimize business performance.
Chief Engineer
Komfort LV LLC
Odessa
03.2016 - 12.2018
Managed and scheduled equipment and system preventive maintenance programs to verify contractual compliance
Worked closely with vendors and internal sourcing to establish relationships, fostering new opportunities, solutions and cost savings
Administered safety plans to train 70 employees on meeting and exceeding OSHA safety standards
Completed annual capital budgeting, invoice review and approval and weekly work schedules
Attended weekly department head meetings to share information and voice concerns
Established procedures for corrective and preventive maintenance
Optimized performance of facility machinery through calibration and repairs
Collaborated with other departments to facilitate successful project completion
Led engineering teams to successfully complete projects on time and within budget
Implemented automated systems to improve accuracy and efficiency of engineering processes
Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials
Project Manager
KAEFER LLC
Odessa, Wyoming
01.2014 - 12.2015
Managed projects from procurement to commission
Developed and initiated projects, managed costs, and monitored performance
Identified plans and resources required to meet project goals and objectives
Planned, designed, and scheduled phases for large projects
Prepared and submitted project invoices for review and approval
Coordinated with cross-functional teams to resolve project issues and mitigate risks
Coordinated material procurement and required services for projects within budget requirements
Tracked project and team member performance closely to quickly intervene in mistakes or delays
Sourced, vetted and managed vendors needed to accomplish project goals
Recruited and oversaw personnel to achieve performance and quality targets
Monitored project progress, identified risks and took corrective action as needed
Project Manager
Ukrenergotherm LLC
Odessa
04.2013 - 12.2013
Managed projects from procurement to commission
Developed and initiated projects, managed costs, and monitored performance
Planned, designed, and scheduled phases for large projects
Prepared and submitted project invoices for review and approval
Coordinated with cross-functional teams to resolve project issues and mitigate risks
Negotiated and managed third-party contracts related to project deliverables
Coordinated material procurement and required services for projects within budget requirements
Sourced, vetted and managed vendors needed to accomplish project goals
Reported regularly to managers on project budget, progress and technical problems
Monitored project progress, identified risks and took corrective action as needed
Manager
ARHIPLAST LLC
Odessa
03.2011 - 02.2013
Maintained professional, organized, and safe environment for employees and patrons
Maximized performance by monitoring daily activities and mentoring team members
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
Onboarded new employees with training and new hire documentation
Planned and budgeted accurately to provide business with resources needed to operate smoothly
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
Managed and motivated employees to be productive and engaged in work
Successfully managed budgets and allocated resources to maximize productivity and profitability
Project Engineer
RESENS LLC
Odessa
02.2009 - 01.2011
Monitored installation of materials and equipment for compliance with drawings and specifications
Determined and scheduled priorities as required to progress engineering work
Identified technical risks within managed projects
Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials
Analyzed and interpreted customer requirements to develop engineering solutions
Collaborated with other departments to facilitate successful project completion
Designed and implemented quality control processes to facilitate customer satisfaction
Performed complex calculations to analyze and optimize engineering processes
Led engineering teams to successfully complete projects on time and within budget
System Administrator
Ukrtelecom
Odessa
05.2001 - 02.2009
Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults
Established network specifications and analyzed workflow, access, information and security requirements
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
Adopted cost-effective, useful solutions to implement into current systems
Introduced management tools to create and manage virtual server computing environment
Performed software installations and upgrades to UNIX or Windows operating systems
Implemented internet and intranet applications on multiple platforms
Mentored employees and offered constructive feedback for performance improvement
Education
Master of Science - Project Management
International Humanitarian University, Odessa
09.2009 - 2010.06
Bachelor of Science - Communications Systems Technology