Kotilinga Raju Indukuri
Project Manager
Piscataway,NJ
Summary
Experienced IT professional with 22 years of expertise in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Proven track record of delivering complex projects in telecom, insurance, and financial industries. Specializes in core insurance platforms like Policy Center and Billing Center (Duck Creek and Guidewire) for 8 years. Skilled in managing business requirements, project execution, team leadership, and client relationship building. Certified Scrum Master and Product Owner adept at applying Agile methodologies for project optimization.
Overview
22
22
years of professional experience
18
18
Certificates
Work History
Project Lead – Guidewire Integrations
Value Momentum Inc
10.2023 - Current
- Company Overview: Client: Hudson Insurance
- Successfully led the end-to-end delivery of Guidewire integration modules (Billing Center, Policy Center, Claim Center) for enterprise clients, ensuring alignment with business goals and regulatory standards.
- Managed cross-functional teams of developers, testers, and integration specialists across onshore and offshore locations, ensuring timely and cost-effective execution of project milestones.
- Oversaw planning, estimation, budgeting, and risk management activities to integrate third-party systems such as payment gateways, document management, and customer portals.
- Implemented effective communication channels across business, technical, and QA teams, leading to a 30% improvement in collaboration and issue resolution speed.
- Utilized JIRA and Confluence for sprint tracking, backlog grooming, and reporting project KPIs to stakeholders, maintaining 95% sprint goal completion rate.
- Drove integration testing strategies and supported UAT cycles, ensuring seamless data flow and business continuity across legacy and Guidewire systems.
- Ensured compliance with client SLAs and internal PMO governance through regular status reports, risk registers, and stakeholder presentations.
- Client: Hudson Insurance
Project Lead & Scrum Master
Value Momentum Inc
07.2019 - 09.2023
- Company Overview: Client: GEICO Insurance
- Led the successful delivery of large-scale digital transformation initiatives for GEICO, including policy administration, claims processing, and customer self-service modernization programs.
- Managed cross-functional delivery teams across application development, QA, DevOps, and infrastructure to support enterprise-level insurance solutions aligned with GEICO’s strategic roadmap.
- Coordinated complex integrations with legacy systems, third-party services (e.g., LexisNexis, DMV, payment gateways), and Guidewire modules to enable seamless claims and policy workflows.
- Developed and maintained detailed project plans, risk registers, and executive dashboards, ensuring transparency and stakeholder alignment at all levels of GEICO’s organization.
- Managed multimillion-dollar project budgets and resource allocations, delivering within scope, time, and cost while maintaining a 97% stakeholder satisfaction rate.
- Oversaw vendor relationships and contract deliverables to ensure compliance with GEICO’s procurement and data governance standards.
- Supported enterprise release planning, regulatory compliance tracking, and post-implementation reviews for continuous improvement.
- Facilitated Agile transformation for multiple scrum teams delivering enhancements to GEICO’s insurance platforms, including quoting, underwriting, billing, and claims.
- Coached teams on Agile principles and SAFe practices, leading to increased velocity, reduced defect leakage, and improved cross-team collaboration.
- Acted as a servant leader by removing blockers, coordinating with external stakeholders (business, IT security, legal), and ensuring smooth sprint execution.
- Enabled successful implementation of API-first strategies and microservices architecture to support real-time insurance services and integrations.
- Used JIRA and Confluence to manage backlogs, track velocity, and report progress to product owners and release train engineers (RTEs) as part of scaled Agile initiatives.
- Promoted a culture of continuous improvement through data-driven retrospectives, reducing cycle times by 20% over two quarters.
- Supported the Product Owner in backlog prioritization, user story refinement, and release forecasting aligned with GEICO's customer-first approach.
- Client: GEICO Insurance
Project Manager
IBM India Pvt Ltd
05.2014 - 06.2019
- Company Overview: Client: MetLife Inc
- Successfully managed the end-to-end delivery of enterprise insurance solutions for MetLife, including policy administration modernization, claims automation, and digital self-service initiatives.
- Oversaw cross-functional teams across development, QA, DevOps, and business analysis to deliver high-impact projects supporting MetLife's strategic goals in underwriting and customer experience.
- Led system integration efforts with legacy platforms and third-party services (e.g., medical underwriting engines, customer CRM, payment systems), reducing manual intervention and improving processing accuracy by 30%.
- Directed large-scale Guidewire and Salesforce implementation tracks, ensuring seamless data migration, test execution, and business continuity during go-live phases.
- Established and maintained detailed project plans, RAID logs, and executive dashboards using tools such as MS Project, JIRA, and Confluence, providing consistent visibility to senior MetLife stakeholders.
- Delivered projects within scope and timeline, managing budgets in excess of $3M while achieving 95% stakeholder satisfaction through structured communication and proactive risk management.
- Led Agile ceremonies and coordinated sprint planning across multiple scrum teams, accelerating feature delivery cycles and improving backlog grooming efficiency.
- Ensured regulatory compliance (SOX, GDPR, HIPAA) through rigorous change management processes and security audits aligned with MetLife’s enterprise policies.
- Drove vendor coordination and contract negotiation with third-party service providers, ensuring alignment with MetLife’s procurement and compliance standards.
- Championed post-implementation reviews and lessons learned workshops, contributing to continuous improvement in project delivery frameworks and team performance.
- Client: MetLife Inc
QA Test Manager
IBM India Pvt Ltd
02.2006 - 05.2014
- Company Overview: Client: at&t Telecommunications
- Contributed to recruiting, selecting, orienting, training, assigning, scheduling, coaching, and counseling employees; communicated job expectations, and planned, monitored, and reviewed job performance and compensation actions.
- Enhanced the department and organization's reputation by taking ownership of new and different requests, seeking opportunities to add value to job accomplishments.
- Conducted automation feasibility assessments using QTP, Eggplant, and GreenHat tools for web, mainframe, web services, and cross-browser testing projects.
- Increased test efficiencies by over 40% by collaborating with Test Engineering & Process Innovation teams and developing a Selenium-based automation framework for Web and Mainframe automation.
- Planned, executed, and monitored software system test activities for multiple application releases according to the defined scope of work.
- Documented and reported defects, collaborating with Business Analysts and developers to triage, prioritize, and resolve issues efficiently.
- Client: at&t Telecommunications
Education
Master of Computer Applications (MCA) -
IGNOU University
Skills
SDLC
STLC
Playwright
C#
Selenium
SpecFlow BDD
JavaScript
ASPNET
SOAP UI
Postman
Swagger
PDF Validator for Forms
Document Verification in ImageRight
SQL
ADO
Azure
Jira
Silk Test
Rational Tools
HP QTP
Silk Performer
HP ALM/Quality Center
Test Director
MS Test Manager
Confluence
Automation Testing
Certification
AccelQ Automation Engineer, 2025
Training
- The Project Management Course - Beginner to PROject Manager
- Project Management Essentials
- Intro to ChatGPT and Generative AI
- GenAI for Beginners
- CertificateOfCompletion_Managing for Results - PMI
- CertificateOfCompletion_Delivering Results Effectively - PMI
- CertificateOfCompletion_Critical Thinking - PMI
- CertificateOfCompletion_Communicating with Confidence - PMI
- CertificateOfCompletion_Building Your Team – PMI
- CertificateOfCompletion_Best Practices for Managing Global Projects - PMI
- Managerial Effectiveness Program
- Splunk Fundamentals
- Scrum Fundamentals
- IBM Insurance Jump Start Foundation Course
- IBM Bootcamp on Test Automation & optimization tools
- Scaled Agile Training on SAFe Framework & DevOps
- Advanced Mobile Testing with lab experience
- Cloud-based application development with Bluemix
- Collaborative Defect Management (CDM)
Awards
- VM All Stars - FOR DELIVERY EXCELLENCE, 2021
- Recognized in the category of “Client First” – MetLife Client, IBM, 2018
- Recognized in the category of “Project Delivery” - MetLife Client, IBM, 2017
- Recognized in the category of “Project Delivery” - MetLife Client, IBM, 2016
- IBM Orion Award – at&t Client, IBM India Pvt. Ltd., 2012
- Outstanding Contribution award – at&t Client, IBM India Pvt. Ltd., 2010
- Bravo Award - at&t Client, IBM India Pvt. Ltd., 2008
- Gerstner award for Client Excellence – at&t Client, IBM India Pvt. Ltd., 2007
- Outstanding Contribution award – at&t Client, IBM India Pvt. Ltd., 2006
Timeline
Project Lead – Guidewire Integrations
Value Momentum Inc
10.2023 - Current
Project Lead & Scrum Master
Value Momentum Inc
07.2019 - 09.2023
Project Manager
IBM India Pvt Ltd
05.2014 - 06.2019
QA Test Manager
IBM India Pvt Ltd
02.2006 - 05.2014
Master of Computer Applications (MCA) -
IGNOU University