Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kotori Weas

Imperial Beach,CA

Summary

Detail-oriented team player with a dedication to customer service and overall workplace harmony. Able to diffuse high stress situations with a positive attitude. Determined team leader focused on growth and guidance to my team.

Overview

4
4
years of professional experience

Work History

Retail Assistant Manager

Birkenstock of San Diego
05.2022 - Current
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Monitored store inventory via sales analytics and placed fills to ensure a well stocked store. Placed special orders form manufacturers for customers upon request when available.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers and support the team.
  • Handles adding new merchandise to our POS inventory system and organizes new products in fun ways to keep a steady flow of customer interest.

Barista

Starbucks
07.2021 - 05.2022
  • Maintained clean and organized workspace, greeted customers ensuring welcoming cafe environment.
  • Crafted beverages, prepared hot and cold food items, and quality checked orders for customer satisfaction.
  • Used POS system to accurately enter orders and process payments. Used headsets to complete drive-thru orders and communicate with the team on shift.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Cafe Associate/Associate Trainer

Panera Bread
10.2020 - 06.2021
  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency.
  • Prepared sandwiches, soups, salads and beverages. Quality checked every order to ensure customer satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Oversaw training of more than 10 team members.

Education

High School Diploma -

Mar Vista Senior High School
Imperial Beach, CA
07.2020

Skills

  • Customer Service/Engagement
  • Merchandise Display
  • Staff Training and Development
  • Teamwork and Collaboration
  • Problem Resolution

Timeline

Retail Assistant Manager

Birkenstock of San Diego
05.2022 - Current

Barista

Starbucks
07.2021 - 05.2022

Cafe Associate/Associate Trainer

Panera Bread
10.2020 - 06.2021

High School Diploma -

Mar Vista Senior High School

Similar Profiles

CREATE PROFILE
Kotori Weas