Kou Mafatau
Frankton,IN
Summary
Proven leader in the commercial roofing sector, adept at job site management and team training, significantly enhancing project efficiency. At Total Seal Commercial Roofing, spearheaded a crew to surpass quality standards, leveraging skills in roof installation and materials management. Excelled in fostering a safe work environment, demonstrating exceptional organizational and technical guidance capabilities.
Overview
6
6
years of professional experience
Work History
Roofing Foreman
Total Seal Commercial Roofing
Muncie, IN
10.2020 - Current
- Performed regular maintenance checks on tools and equipment utilized by the crew.
- Organized materials, tools, and equipment needed for each job.
- Inspected roofs for safety and damage issues and recommended solutions.
- Provided technical guidance to the crew on safe installation practices.
- Supervised a team of roofers to ensure quality work was completed on time.
- Communicated with clients regarding their concerns or questions about the project.
- Scheduled crews, subcontractors, and material deliveries as needed.
- Assigned tasks to individual team members based on their skill sets.
- Monitored weather conditions to ensure safe working environment for crew members.
Process Guide
Amazon
Greenfield, IN
09.2024 - 01.2025
- Communicated effectively with staff at all levels regarding process updates.
- Ensured that all documents related to process activities were up-to-date.
- Identified areas of process improvement and recommended solutions.
- Provided guidance to team members on best practices for processes.
- Trained personnel on newly implemented processes or updated existing ones.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Cell Phone Repair Technician
CellTek
Muncie, IN
02.2019 - 05.2022
- Replaced defective parts, such as batteries and display screens.
- Performed diagnostics on cell phones to determine the source of technical problems.
- Checked for any existing warranties or service plans associated with the device.
- Sold replacement parts, accessories, and other products related to cellular devices.
- Installed software updates and applications onto customer's devices.
- Recommended upgrades or replacements for outdated models that could no longer be serviced.
- Provided estimates for cost of repair services prior to beginning work.
- Cleaned and disinfected returned cell phones before returning them to clients.
- Maintained a log of all repairs completed and kept track of inventory levels in stockroom.
- Created detailed reports on all repair jobs performed.
Education
High School Diploma -
Delta High School
Muncie, IN06-2021
Skills
- Roof installation
- Company safety policies
- Roofing replacement
- Materials management
- Heavy lifting
- Worksite cleanup
- Commercial roofing systems
- Team training and support
- Worksite organization
- Commercial flat roofing
- Job site management
- Task delegation
- Maintenance
- LCD screen replacement
- Advanced troubleshooting
- Tablet repair
- Hardware installation
- Component installation
- Feedback management
- Collaborative mindset
- Workflow optimization
- Performance management
- Standard operating procedures
- Documentation and reporting
- Public speaking
- Attention to detail
Timeline
Process Guide
Amazon
09.2024 - 01.2025
Roofing Foreman
Total Seal Commercial Roofing
10.2020 - Current
Cell Phone Repair Technician
CellTek
02.2019 - 05.2022
High School Diploma -
Delta High School
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