Koumbafing Kamissoko
Manhasset,NY
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Volunteer
Shelter Rock Food Pantry
10.2022 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Shift Supervisor
Popeyes
08.2017 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Customer Service Representative
Domino's Pizza
09.2016 - 07.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Master of Science - Administration of Human Services
Wilmington University
New Castle, DE05.2023
Master of Science - Organizational Leadership And Management
Wilmington University
New Castle, DE05.2018
Bachelor of Science - Marketing Management Leadership
La Salle University
Philadelphia, PA12.2015
Skills
- Maintenance
- Brief Development
- Problem Resolution
- Social Interaction
- Supervision
- Crisis Response
- Team Meetings
Timeline
Volunteer
Shelter Rock Food Pantry
10.2022 - Current
Shift Supervisor
Popeyes
08.2017 - 07.2023
Customer Service Representative
Domino's Pizza
09.2016 - 07.2017
Master of Science - Administration of Human Services
Wilmington University
Master of Science - Organizational Leadership And Management
Wilmington University
Bachelor of Science - Marketing Management Leadership
La Salle University
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