Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Hi, I’m

Kourie Green

Jacksonville,FL

Summary

As a Registered Medical Assistant I have extensive experience spanning 17 years. My outgoing and friendly nature allows me to interact well with others, providing proficient in patient care, customer service, remote virtual visits and data entry. My background includes strong organization skills and initiative oriented. My proficiency in organization and customer service experience on various levels will be a valuable contribution to patient care.

Overview

20
years of professional experience
1
Certification

Work History

UF Health Shands Hospital

Registered Medical Assistant
01.2025 - Current

Job overview

  • Telehealth Visits. Prepare and triage patient for electronic visit,
  • Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments.
  • Correctly document all entries in the medical record, eitherelectronic or hard copy, to include signature, date and time.
  • Administer medication as directed by and under the directsupervision of licensed physician.
  • Observe and report patients' signs or symptoms. Collectroutine laboratory specimens as directed by the provider.
  • Administer basic first aid.
  • Participates in performance improvement projects.
  • Participates as an active care team member in thecoordination of patient care.
  • Provides a standard of excellence as it relates to customerservice for patients, staff members, and other customers.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.

Baptist Health Medical Center

Registered Medical Assistant
02.2024 - 01.2025

Job overview

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed EKGs and other tests based on patient presentation in office.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Women's Care Florida

Registered Medical Assistant (RMA)
07.2023 - 02.2024

Job overview

  • Performing Clinical Procedures
  • Aseptic procedures
  • Preparing patient for care
  • Performing Venipuncture
  • Low risk intravenous Injections
  • Administering vaccinations
  • Rooming patients
  • Taking Vitals
  • Observing and reporting signs and symptoms
  • Administering first aid
  • Assisting with exams and treatment
  • Operating office medical equipment
  • Collecting laboratory specimens
  • Administering oral medication as directed
  • Perform laboratory testing
  • Follow written protocols/standing orders
  • Communicate results to patients as directed
  • Entering /sending orders(imaging,labs,medication refills
  • General office cleaning and stocking
  • Pre-visit planning
  • Processing instruments
  • General Administrative duties
  • Answering phones
  • Taking massages
  • Scanning

Elevance Health

Remote - Claims Processor
06.2022 - 05.2023

Job overview

  • Reviewing claim submissions and verifying the information
  • Recording and maintaining insurance policy and claims information in a database system
  • Determining policy coverage and calculating claim amounts
  • Processing claim payments
  • Complying with federal, state, and company regulations and policies
  • Use ICD-9, CPT-4 and other medical manuals to adjudicate claims
  • Analyze claims submit by providers and facilities for appropriate ICD-9, CPT and HCPCS codes against charges that are being bill
  • Used CPT-4 code for medical procedures and service, also coding and collections
  • Process DME claims (electronically and on paper) according to Medicare guidelines
  • Work on getting the system transfer over to start using the new ICD-10 codes

Rosemont Rehabilitation

Registered Medical Assistant, Covid Tester, Life Enrichment Assistant
09.2021 - 06.2022

Job overview

  • Proficient in EMR systems
  • Triage Patients
  • PPD Injections
  • Drug Testing
  • COVID Antigen testing
  • Data entry
  • Fit testing for K95 Masks
  • Maintain patient flow
  • Maintain medical records
  • Schedule tests and procedures
  • Answer phones
  • COVID Screening
  • Assist MD, NP, LPN
  • Willingness to learn, memorize, and follow all company protocol and positive moral
  • Highly proficient in organization skills
  • Able to multi-task and have experience working in fast paced environments
  • Love interacting with people
  • Great in communication and
  • Basic proficiency with computers - we are an electronic office
  • Willingness to learn, memorize, and follow all office procedures
  • Excel in organization skills
  • Ability to multi-task and have experience working in fast paced environments
  • Love interacting with people
  • Approachable and great communicator

HIT/ Unilever

Registered Medical Assistant / Contract
03.2021 - 05.2021

Job overview

  • Triage employee
  • COVID Antigen testing
  • Data entry
  • Maintain patient flow
  • Maintain medical records
  • Answer phones
  • Covid Screenings

AshBritt, Inc

Registered Medical Assistant /Contract
03.2021 - 04.2021

Job overview

  • Proficient in VAMS
  • Knowledgeable about vaccines to answer patient concerns or questions
  • Data entry
  • Maintain patient flow
  • Certify patient records/documents

Rosemont Rehabilitation

Registered Medical Assistant
12.2020 - 03.2021

Job overview

  • Proficient in EMR systems
  • Triage Patients
  • PPD Injections
  • Drug Testing
  • COVID Antigen testing
  • Data entry
  • Fit testing for K95, N95 Masks
  • Maintain patient flow
  • Maintain medical records
  • Schedule tests and procedures
  • Answer phones
  • COVID Screening
  • Assist MD, NP, LPN
  • Create Activities Calandar for Residents
  • Assist with Activities department in maintain Physical, Mental, Spiritual well being
  • Complete Resident MDS work up

Ajilon

Contact Tracer / Contract
07.2020 - 10.2020

Job overview

  • Coordinated contact tracing with case investigators and VDH
  • Conducted interviews in a professional way
  • Collected and record contact information
  • Called patients and tracing newly diagnosed patients
  • Provided contacts with up to date information
  • Collaborated with proper authorities in support of quarantine procedures
  • Remotely maintained and monitored symptoms via web communications

Sullivan Podiatry

Registered Senior Medical Assistant
01.2020 - 03.2020

Job overview

  • Proficient in EMR systems
  • Triage Patients
  • Prepare charts
  • Maintain patient flow
  • Maintain and update medical records
  • Schedule tests and procedures
  • Answer phones
  • Assist MD
  • Trained to take and prepare X-rays

Virginia Oncology Associates

Senior Medical Assistant
03.2012 - 12.2018

Job overview

  • Proficient in EMR systems
  • Triage Patients
  • Review labs and give shots based off levels
  • Maintain patient flow
  • Phlebotomy
  • Maintain medical records
  • Schedule tests and procedures
  • Answer phones
  • Travel between offices
  • Assist MD

Virginia Oncology Associates

Medical Assistant
01.2006 - 01.2008

Job overview

  • Proficient in EMR systems
  • Triage Patients
  • Maintain patient flow
  • Maintain medical records
  • Schedule tests and procedures
  • Answer phones
  • Phlebotomy
  • Travel between offices
  • Assist MD

Beach Health Clinic

Medical Assistant / Externship
03.2005 - 04.2005

Job overview

  • Triage patients
  • Perform venipuncture
  • Prepared lab specimens
  • Phlebotomy
  • Maintained medical records
  • Scheduled patients
  • Assist MD
  • Answered phones

Education

Wards Corner Beauty Academy
Norfolk, VA

Diploma from Cosmetology
01.2008

ECPI University
Norfolk, VA

Diploma from Medical Assisting
03.2005

Skills

  • Communication skills
  • Clinical experience
  • Proficient in Multi-tasking
  • Administrative experience
  • Medical imaging
  • Specimen collection / processing
  • Transcription
  • Quality assurance
  • Medical scheduling
  • Phone etiquette
  • Microsoft Word
  • Anatomy knowledge
  • Clerical experience
  • EMR systems
  • Phlebotomy
  • Office manager experience
  • Laboratory experience
  • Patient care
  • Triage
  • Medical records
  • Data entry
  • Vital signs

Certification

  • RMA
  • Certified Medical Assistant

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Registered Medical Assistant

UF Health Shands Hospital
01.2025 - Current

Registered Medical Assistant

Baptist Health Medical Center
02.2024 - 01.2025

Registered Medical Assistant (RMA)

Women's Care Florida
07.2023 - 02.2024

Remote - Claims Processor

Elevance Health
06.2022 - 05.2023

Registered Medical Assistant, Covid Tester, Life Enrichment Assistant

Rosemont Rehabilitation
09.2021 - 06.2022

Registered Medical Assistant / Contract

HIT/ Unilever
03.2021 - 05.2021

Registered Medical Assistant /Contract

AshBritt, Inc
03.2021 - 04.2021

Registered Medical Assistant

Rosemont Rehabilitation
12.2020 - 03.2021

Contact Tracer / Contract

Ajilon
07.2020 - 10.2020

Registered Senior Medical Assistant

Sullivan Podiatry
01.2020 - 03.2020

Senior Medical Assistant

Virginia Oncology Associates
03.2012 - 12.2018

Medical Assistant

Virginia Oncology Associates
01.2006 - 01.2008

Medical Assistant / Externship

Beach Health Clinic
03.2005 - 04.2005

Wards Corner Beauty Academy

Diploma from Cosmetology

ECPI University

Diploma from Medical Assisting

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Kourie Green