Kourtnee Cox
Round Rock,United States
Summary
Collaborative and detail-focused Assistant with 3 years of experience in commercial sales and construction and 10 years of experience in customer service. Skilled in client relationship management, financial analysis, inventory management, and collections management. Proven ability to develop and maintain relationships with clients, identify new sales opportunities, and ensure timely completion of construction projects. Adept at collaborating with cross-functional teams and implementing innovative marketing strategies to drive sales revenue.
Overview
3
3
years of professional experience
Work History
Commercial Sales Associate/Executive and Construction Assistant
The Steam Team
02.2021 - Current
- Develop and maintain relationships with existing and prospective commercial clients, including property management companies, business owners, and construction companies
- Identify potential clients and develop new sales opportunities in the commercial sector
- Provided ongoing support to existing clients, addressing any concerns or issues promptly and professionally.
- Coordinate and oversee the construction projects, ensuring that they are completed on time, within budget, and to the client's satisfaction
- Collaborate with the accounting team to analyze financial data and create reports to identify trends and opportunities for cost savings
- Assist in managing inventory of construction materials and equipment, ensuring that there are adequate supplies for ongoing projects and coordinating with suppliers for timely deliveries
- Assist in developing and implementing innovative marketing strategies to attract new clients and increase sales revenue
- Assisted in decreasing the company's collections by 50% compared to previous years, resulting in improved cash flow and financial stability.
- Maintained comprehensive records of all sales activities, utilizing CRM software to track progress towards individual and team goals.
- Drafted, submitted and processed sales contracts for orders received.
- Built relationships with customers and community to promote long term business growth.
- Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers'' needs.
- Trained new hires on company policies and best practices, fostering a culture of exceptional service delivery.
- Handled escalated calls, successfully deescalating situations while finding solutions to meet client expectations.
Education
High School Diploma -
Apollo High School
Simi Valley, California05.2014
Skills
- Sales
- Construction
- Client Relationship
- Inventory Management
- Collections Management
- Customer Service
- Cash Handling
- Written Communication
- Team building
Personal Information
- Age: 27
References
- Steven Moffat, The Steam Team, smoffat@thesteamteam.com, 512-598-1701
- Matthew Hellums, The Steam Team, mhellums@thesteamteam.com, 512-718-2400
Hobbies and Interests
I love working, being at the gym and I love spending time with my daughter and family
Timeline
Commercial Sales Associate/Executive and Construction Assistant
The Steam Team
02.2021 - Current
High School Diploma -
Apollo High School
Similar Profiles
Kourtnee CoxKourtnee Cox
Business Development Executive at The Steam TeamBusiness Development Executive at The Steam Team
Angela FisherAngela Fisher
Project Manager at National Steam Team Dba ServicemastersProject Manager at National Steam Team Dba Servicemasters
Richard Bordonado JrRichard Bordonado Jr
Owner/Operator at Filthy 2 Clean Steam TeamOwner/Operator at Filthy 2 Clean Steam Team