KOURTNEY BARNES

• Worked front counter, drive-thru and other areas.
• Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
• Took orders, prepared meals, and collected payments.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Cooked and prepared foods and monitored food production according to quality and sanitation standards.
• Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
• Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.

• Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
• Inventoried stock and reordered when inventory dropped to specified level
• Assigned employees to specific duties
• Kept records of purchases, sales and requisitions
• Enhanced skill set and knowledge base through professional development opportunities
• Accessed information using broad spectrum of print, electronic, and other resources
• Counted cash drawers at beginning of shifts to verify correct amounts
• Arranged and replenished displays and merchandise racks to maintain store appearance
• Helped customers locate merchandise
• Processed merchandise returns and exchanges

• I was a drive through and front counter member
• Responded quickly to meet customer needs and resolve problems
• Worked with coworkers to complete tasks
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
• Adhered to quality and service standards to support operational goals
• Developed departmental objectives, budgets, policies, procedures and strategies
• Provided product information and resolved concerns to assist customers
• Assisted with new hire orientation and employee training

GPA: 3.1