Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kourtney Carter-Foucha

Charlotte,NC

Summary

Sales leader with 10+ years of experience driving occupancy growth, property management operations, and team development. Proven track record of exceeding sales goals and coaching high-performing teams. Skilled in building client relationships, strategic planning, and leading marketing initiatives that consistently deliver revenue growth.

Overview

15
15
years of professional experience

Work History

Director of Sales

Aldersgate Retirement Community
12.2019 - 05.2025
  • Drive occupancy growth by developing and implementing strategic sales and marketing plans.
  • Analyze market trends, competitor activity, and demographic data to adjust sales strategies.
  • Consistently exceed sales goals and maintain occupancy above 92% for more than 2 years.
  • Develop and manage a pipeline of leads through CRM tracking and regular follow-up
  • Plan and execute community events, open houses, and marketing initiatives to drive interest.
  • Collaborate with corporate marketing teams to develop promotional materials and campaigns.
  • Oversee the sales budget and report key performance metrics to leadership.
  • Managed team of sales representatives, providing guidance, coaching and support.

Senior Property Manager

Carolinas Metro Realty
08.2016 - 11.2019
  • Oversaw operations, maintenance, and administration of 200 single-family homes
  • Created and maintained rapport with investors and tenants by acting as a liaison, promptly responding to and resolving questions and complaints
  • Investigated HOA violations to resolve issues according to company and community policies
  • Developed, reviewed and submitted property operating and capital budgets.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Developed and executed plan to achieve and maintain 86% or better rate of occupancy.
  • Managed and coordinated maintenance personnel during routine maintenance calls, property make-ready, and renovations
  • Conduct property inspections to assess condition after move-outs and before move-ins
  • Minimized vacancy periods by collaborating with property owners to strategize improvements to homes and marketing incentives.

Contracted Leasing Broker

Invitation Homes/THR Brokerage NC, INC
03.2016 - 08.2016
  • Aided prospective residents in leasing single-family homes in the Triad area of North Carolina
  • Responsible for all sales in a territory of over 300 homes
  • Rated #1 in leasing in June 2016 and #2 in May 2016 for the Carolinas region
  • Procured tenants for assigned listings
  • Demonstrated effective closing techniques that increased occupancy and lowered average days on market for homes in assigned areas
  • Liaised between corporate office and the prospective resident
  • Reviewed qualifying documents, collected, and tracked move-in payments.

Real Estate Broker/REALTOR

Keller Williams Realty
09.2015 - 01.2016
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Compared properties possessing similar features to determine competitive market prices.
  • Collected fees and documented payment processes for property transactions.

Leasing Consultant/Marketing Specialist

Glendare Park Apartments/PRG Real Estate
08.2012 - 05.2013
  • Greeted clients, showed apartments, and prepared leases.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Distributed and followed up on tenant renewal notices.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.

Leasing Consultant/Room Assignment Manager

Campus Crossing/Signature Property Group
02.2010 - 06.2012
  • Assisted prospective tenants with property tours, applications, and lease agreements, ensuring a smooth leasing process.
  • Maintained high occupancy rates by effectively marketing available units and following up on leads.
  • Resolved resident concerns promptly to support retention and satisfaction.
  • Processed applications, verified documentation, and coordinated move-ins in compliance with company policies

Education

B.S. - Family & Consumer Sciences

North Carolina Agricultural And Technical State University
Greensboro, NC

Skills

  • Sales & Client Relations
    Closing Sales Lead Conversion Strategy Tenant-Owner Coordination CRM Pipeline Management
  • Operations & Financial
    Budget Tracking Funds Deposit Coordination Vacancy Marketing Performance Metrics & Reporting
  • Leadership & Development
    Sales Coaching & Mentorship Conflict Resolution Strategic Planning Team Development & Training
  • Marketing & Growth
    Event Planning & Execution Open Houses & Community Events Digital & Print Marketing Promotional Strategy & Brand Awareness Market Trends & Competitor Analysis

Additional Information

  • North Carolina Real Estate License, August 2015- North Carolina Real Estate Commission

Timeline

Director of Sales

Aldersgate Retirement Community
12.2019 - 05.2025

Senior Property Manager

Carolinas Metro Realty
08.2016 - 11.2019

Contracted Leasing Broker

Invitation Homes/THR Brokerage NC, INC
03.2016 - 08.2016

Real Estate Broker/REALTOR

Keller Williams Realty
09.2015 - 01.2016

Leasing Consultant/Marketing Specialist

Glendare Park Apartments/PRG Real Estate
08.2012 - 05.2013

Leasing Consultant/Room Assignment Manager

Campus Crossing/Signature Property Group
02.2010 - 06.2012

B.S. - Family & Consumer Sciences

North Carolina Agricultural And Technical State University

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