Kourtney Conley
Document Coordinator
Lawrenceville,United States
Summary
I'm an organized office professional with top-notch administrative skills and a solid background in the general administrative and record management industry. For myself I have a history of surpassing business targets, satisfying customer demands, and contributing to team success. I independently handle clerical needs and correspondence to support smooth business operations.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Document Custody Representative
Symmetry Lending
01.2021 - Current
- Ensured regulatory compliance, conducting regular audits and adhering to established procedures.
- Receive and validate closing package content
- Confirm closing package content is imaged and uploaded to image center in timely manner.
- Create, index, and file collateral file in timely manner.
- Confirm recordation of release documentation.
- Scan and convert document as needed into imaged file.
- Monitor paid in full and/ or pending satisfaction reports.
- Maintain loan imaging systems to ensure applicable documents are properly imaged and indexed.
- Worked with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Completing up to 150-200 files per month.
Document Coordinatro
Symmetry Lending
09.2020 - Current
- Ensured accuracy of all documents by diligently proofreading, editing, and reviewing content before final submission.
- Maintained strict confidentiality of sensitive information by adhering to company policies and industry regulations.
- Scanned and uploaded documents from multiple functions within company.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Monitored due dates and on documentation and make sure all submitted all documents meeting standards for submission.
- Care for non-public information (NPI) regarding borrowers and ensure all applicable internal NPI policies and procedures are followed and confidentiality of borrower information maintained.
- Completing up to 150-200 files per month.
Juvenile Probation Parole Specialist
Department of Juvenile Justice Forsyth CSO
08.2018 - 09.2020
- Followed all company policies and procedures to deliver quality work.
- Supervise and manage caseloads of juvenile offenders.
- Administer drug and alcohol test, including random drug screen of youth offenders, to verify compliance with substance abuse treatment programs.
- Prepare and maintain 40-50 case folder for each youth offender.
- Scan convert document as needing into imaging files
- Answering phones, directing calls, and responding to inquiries.
- Maintaining juvenile case records, admission records, petitions, motions and order via Juvenile Tracking System (JTS).
- Monitor reports to ensure accurate and timely case progression.
- Provide case information to judges, court staff, attorney in regards to youth offenders status.
- Write reports or evaluations: counsel clients or patient with substance abuse issues.
- Arrange for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
Education
Associate of Arts - Criminal Justice
Strayer University
Lithonia, Ga 10.2009 - 05.2013
High School Diploma -
Dougherty High School
Albany, Ga 08.2002 - 05.2006
Skills
Case Management
Client documentation
Attention to Detail
File Management
Time Management
Data Accuracy
Process Auditing
Standard Operation Procedures
Typing Skills 40wpm
Timeline
Document Custody Representative
Symmetry Lending
01.2021 - Current
Document Coordinatro
Symmetry Lending
09.2020 - Current
Juvenile Probation Parole Specialist
Department of Juvenile Justice Forsyth CSO
08.2018 - 09.2020
Associate of Arts - Criminal Justice
Strayer University
10.2009 - 05.2013
High School Diploma -
Dougherty High School
08.2002 - 05.2006
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