Kourtney Fairchild
TK Fuel Stop
Sherwood,MI
3
years of professional experience
Work History
Cashier
3 Years 4 Months- Operated cash register, processed transactions, and handled customer payments efficiently
- Maintained, organized, and restocked shelves to ensure product availability
- Drafted and organized written communications, including shift change documentation
- Prepared food in compliance with safety standards and maintained a clean work environment
Administrative Assistant
5 Months- Managed high-volume inbound calls from unrecognized contacts, assessed needs, and routed to the appropriate department
- Generated and maintained weekly performance reports to track efficiency and evaluate team metrics
- Monitored and managed shared customer service inbox by routing requests to appropriate personnel and removing spam
News Reporter
8 Months- Pitched timely and relevant story ideas on a weekly basis
- Conducted in-depth interviews with students, faculty, and external sources
- Covered a range of topics, including breaking news and campus events
- Researched and verified information to produce accurate and engaging reports
- Collaborated with editors to meet deadlines and publication standards
Education
Bachelor of Science - Journalism and Technical Communication
Skills
Reporting
Interviewing
Web design
Document design
Usability testing
Data Analysis
Grant writing
Business communication
Technical writing
Microsoft 365
Project management
Data Entry
Client Communication
Email Management
Timeline
Administrative Assistant
GT Independence
06.2025 - 11.2025Read More
News Reporter
Ferris State Torch
12.2023 - 08.2024Read More
Cashier
TK Fuel Stop
06.2023 - CurrentRead More
Ferris State University
Bachelor of Science from Journalism and Technical Communication
Read More