KOURTNEY GORKA
Taylor
Summary
Competent Designer with solid background in asset management and coordination. Successfully streamlined asset tracking processes and ensured optimal utilization of resources in previous roles. Demonstrates strong organizational and analytical skills, along with effective communication and problem-solving abilities.
Overview
10
10
years of professional experience
2026
2026
years of post-secondary education
Work History
Digital Asset Coordinator
Ashley Homestores
02.2018 - Current
- Centralized support for over 300 distinct digital assets, including props, products, and gear, resolving 95% of inquiries within 24 hours and maintaining a 0% backlog rate.
- Coded and automated the population of store design status updates into Power BI dashboards, diminishing the need for manual data entry and saving 10+ hours weekly, which directly resulted in improved decision making.
- Expedited resolution of 200+ daily requests across props, products, and gear, ensuring seamless support and minimizing downtime for design teams by 15 hours weekly while keeping library updated.
- Streamlined the procurement process for timely acquisition of critical assets, supporting business operations.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Quality Analyst
Ashley Furniture Industries
01.2016 - 02.2018
- Upkeep on quality documents in both Excel and Word that tracked performance in each facility.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed and maintained quality assurance procedure documentation.
- Analyzed quality and performance data to support operational decision-making.
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
Administrative Assistant
Ashley Furniture Industries
05.2015 - 01.2016
- Upkeep on quality documents in both Excel and Word that tracked performance in each facility.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Associate degree - Graphic Design
Penn Foster
Scranton, PAAssociate degree - Interior Design
Penn Foster
Scranton, PASkills
- Effective Communication
- Microsoft Office
- AutoCAD
- Revit
- Photoshop
- Illustrator
- InDesign
Leadership Experience
- Leader of the AutoCAD team.
- Conduct team trainings on new initiatives.
- Train new hires into department.
Timeline
Digital Asset Coordinator
Ashley Homestores
02.2018 - Current
Quality Analyst
Ashley Furniture Industries
01.2016 - 02.2018
Administrative Assistant
Ashley Furniture Industries
05.2015 - 01.2016
Associate degree - Interior Design
Penn Foster
Associate degree - Graphic Design
Penn Foster
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