Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kourtney Hall

Louisville,KY

Summary

Enthusiastic and effective individual with demonstrated talent for helping people cultivate the aptitude and confidence to reach their goals. Passionate about implementing programs to help young people gain the education, career, and personal development skills necessary for success. Hardworking and experienced with proven knowledge of case work, community outreach and counseling.

Overview

12
12
years of professional experience

Work History

Academic Counselor, Sr.

University Of Louisville
07.2015 - Current
  • Counsel students on personal issues that may be affecting their studies or performance in school.
  • Teach multiple sections of Gen 101: A&S First Year Experience course, in which we introduce students to university culture, review resources available to them at the college level, and explore degree planning.
  • Manage social media accounts for A&S Advising Center, including Facebook, Twitter, and Instagram.
  • Coordinate weekly advising newsletter to be sent to all enrolled students in the College of Arts and Sciences to announce important dates and information, events and opportunities that could interest them.
  • Serve as liaison between A&S Advising Center and Anthropology department to maintain open lines of communication.
  • Assess transcripts and course schedules to ensure successful completion of degree programs.
  • Develop individualized academic plans and strategies for student success, utilizing time management techniques.
  • Identify at-risk students who need additional assistance or support services.
  • Assist with new student orientation activities that include the registration process.
  • Encourage collaboration between departments within the university to improve overall outcomes.
  • Advise on degree requirements, course selection, internships, job opportunities and other areas.
  • Monitor student progress through regular meetings and follow-up communications.

Program Assistant Senior

University Of Louisville
05.2011 - 06.2015
  • Provided administrative assistance to the Arts & Sciences Advising center at UofL.
  • Scheduled advising appointments for student population of 6,000+.
  • Answered incoming phone calls and managed service account emails from students, staff, faculty, parents, and other community partners.
  • Maintained accurate records of program activities and outcomes.
  • Managed communication between various stakeholders involved in the program initiatives.
  • Supported onboarding of new staff through various training opportunities.

Education

Master of Arts - Higher Education Administration

University of Louisville
Louisville, KY
12.2014

Bachelor of Arts - Communication

University of Louisville
Louisville, KY
12.2008

Skills

  • Resource Identification
  • Problem Resolution
  • Excellent Written and Oral Communication
  • Advisee Communication
  • Strategic Decision-Making
  • Academic Support
  • Crisis Intervention

Accomplishments

  • UofL Parenting Network contributor.
  • UofL Master Advisor Certified
  • Kognito Suicide Prevention Certified
  • Member of UofL Technology Power Users Committee

Timeline

Academic Counselor, Sr.

University Of Louisville
07.2015 - Current

Program Assistant Senior

University Of Louisville
05.2011 - 06.2015

Master of Arts - Higher Education Administration

University of Louisville

Bachelor of Arts - Communication

University of Louisville
Kourtney Hall