Hi, I’m
Kourtney Hallock
Bettendorf,Illinois
Summary
Adaptable bartender/waitress offering 12 years of experience in food/bar service. Sociable bartender/waitress skilled at operating in fast-paced environments with demanding objectives for sales, service, and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt customer service. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations, and managing closing duties such as reconciling cash drawers and restocking items to prepare for the following shift. Hardworking bartender/waitress with 12 years of experience and a solid background in the food service industry. History of delivering speedy service while working on feet for long periods and training incoming staff. Friendly bartender/waitress with a strong understanding of hospitality and food and beverage industries. A personable individual possessing a strong work ethic and great flexibility. Dedicated to delivering a positive customer experience through genuine hospitality.
Overview
2
years of professional experience
Work History
Nannying
Private Company
06.2022 - Current
Job overview
- Schedule creation and maintenance
- Meal planning and preparation
- Caring child mentor
- Reliable transportation
- Childcare
- Activity Planning
- Active listener
- Non-smoker
- Child Supervision
- Housekeeping
- Excellent driving record
The Diner
Bartender/Waitress
05.2022 - 02.2023
Job overview
- Waited on multiple customers at the bar and throughout the bar area
- Received beverage orders from wait staff and delivered beverages to guests
- Maintained full knowledge of beverage lists and promotions
- Enthusiastically and appealingly described food and drink specials to guests
- Served each guest courteously, quickly, and efficiently
- Processed orders on a computerized Point of Sale system
- Bartended for Drag shows and other events.
Rhythm City Casino
Waitress/Bartender
09.2021 - 06.2022
Job overview
- Server needs with minimal errors or delays
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Stocked bar with beer, wine, liquor, and related supplies
- Kept close track of bar tabs and transferred open tabs to the dining area seamlessly, smoothing the process for wait staff
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently
- Collected food, wine, and appetizer orders from patrons and promoted upsell items.
- Remained calm and poised when dealing with difficult customers or during busy shifts
Education
Grand Canyon UniversityOnline
Bachelor of Science from Behavioral Sciences
University Overview
currently on a 60-day break from online classes.
Penn Foster Online
High School Diploma
05.2011
Skills
- Communication
- POS System
- Engaging and Friendly Personality
- Critical Thinking
- Teamwork
- Problem-Solving
- Organization
- Attention to Detail
- Responsible Alcohol Server
Timeline
Private Company
Nannying
06.2022 - Current
Bartender/Waitress
The Diner
05.2022 - 02.2023
Waitress/Bartender
Rhythm City Casino
09.2021 - 06.2022
Grand Canyon University
Bachelor of Science from Behavioral Sciences
Penn Foster
High School Diploma
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