Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kourtney Johnson

Tyler,TX

Summary

Dedicated professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Prepared Foods Team Member

Sam's Club
03.2022 - Current
  • Maintained knowledge base of company pricing, products and services.
  • Stocked food items upon manger request and adhered to food safety standards at all times.
  • Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
  • Sought ways to improve processes and services provided.
  • Maintained high personal grooming standards and uniform presentation.

Package Handler

FedEx
09.2023 - 11.2023
    • Supported team morale by fostering positive communication and collaboration among coworkers.
    • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
    • Contributed to cost savings initiatives by identifying opportunities for recycling materials during the packaging process.
    • Helped train new employees in safe practices and warehouse procedures.
    • Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.

Carhop Server

Sonics Drive In
08.2018 - 02.2022
  • Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Proactively addressed potential issues before they escalated by closely monitoring customer interactions throughout each visit.

Education

Certification - Phlebotomy

Necole Learning Academy
Tyler, TX
08.2023

High School Diploma -

Longview Christian School
Longview, TX
06.2020

Skills

  • Client Relations
  • Coordination
  • Relationship Building
  • Team Development
  • CPR AED (CPR AED)
  • Adaptable approach
  • Blood collection techniques

Certification

  • PT - Phlebotomy Technician
  • CPR Certified , - (2020-Current)

Languages

English
Full Professional

Timeline

Package Handler

FedEx
09.2023 - 11.2023

Prepared Foods Team Member

Sam's Club
03.2022 - Current

Carhop Server

Sonics Drive In
08.2018 - 02.2022

Certification - Phlebotomy

Necole Learning Academy

High School Diploma -

Longview Christian School

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Kourtney Johnson