Kourtney Jones-Harding
Brooklyn,NY
Summary
Dedicated to continuous improvement to keep everything running smoothly. Highly analytical and organized in addressing routine needs and managing unique circumstances. Well-organized and knowledgeable. Stays calm under pressure and quickly resolves customer complaints. Offering skill in team collaboration. Effortlessly engage customers with good communication skills to boost satisfaction and build loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lifeguard/Fitness Center Attendant
The Wright Fit
10.2022 - Current
- Safeguarded swimmers and visitors with strict enforcement of policies and regulations.
- Greeted members and guests by name and answered questions about scheduled activities.
- Compiled daily reports detailing incidents or patron activity.
- Supervised patron recreational activity to assess threats and risk .
- Kept facilities clean,orderly, and well-stocked for expected needs.
Cashier Team Lead
Kentucky Fried Chicken
11.2020 - 07.2022
- Opened up and operated cash register.
- Maintained adequate cash and change on hand for cashiers.
- Handled currency and coins,following correct procedures to minimize loss and maintain accuracy.
- Engaged customers, connections and maintained a positive attitude.
Assistant Preschool Teacher
Preschool Of America
06.2017 - 09.2017
- Instructed children in activities designed to promote intellectual and creative growth.
- Monitored students, classroom environment and playground activities to reinforce positive student behavior and promote safe and positive learning environment.
- Coordinated snacks,meals,nap times and bathroom activities.
- Observed rules and regulations for health, safety and care for children.
- Cleaned classrooms, everyday use areas and rest rooms.
- Helped children with personal hygiene and promoted improvements in self-care abilities.
Education
High School Diploma -
Brooklyn Community High School Sch-Communication Arts & Media
Brooklyn, NY06.2021
Skills
- Dependable and Responsible
- Solutions Oriented
- Customer Service
- Administrative Support
- Strong communicator
- Patience and Empathy
- Public Safety
- Multitasking
Certification
- CPR/AED Certification
Languages
English
Timeline
Lifeguard/Fitness Center Attendant
The Wright Fit
10.2022 - Current
Cashier Team Lead
Kentucky Fried Chicken
11.2020 - 07.2022
Assistant Preschool Teacher
Preschool Of America
06.2017 - 09.2017
High School Diploma -
Brooklyn Community High School Sch-Communication Arts & Media
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