Kourtney McClure
Papillion,NE
Summary
KM Kourtney McClure Personable individual with strong organization skills, to multitask, and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
7
7
years of professional experience
Work History
Triage Assistant/Back Up Mail Clerk
Fidelity National Financial
03.2022 - Current
- Check for accuracy on modules to clearance
- Email modules to clearance department in timely manners
- Request documents for modules as needed
- Processed and organized incoming mail for distribution to appropriate departments.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Maintained accurate records of incoming and outgoing mail for reliable reference.
Administrative Assistant
Home Pride Contractors, Inc
09.2021 - 02.2022
- Assisted office management with greeting visitors, answering phones, and organizing and filing documents
- Input invoices to accounting system, Foundation
- Check for accuracy on credit card statements
Administrative Assistant
White Castle Roofing
04.2020 - 06.2020
- Assisted office management with greeting visitors, answering phones, and organizing and filing documents
- Input invoices to accounting system, Foundation
- Check for accuracy on credit card statements
Leader
Carhartt
11.2018 - 04.2020
- Lead a team of 20+ sales associates, department staff, and store personnel to provide quality customer service, maintain inventory, and deliver a positive shopping experience
- Manage store operations, maintain product displays, ensure compliance with sanitation and food safety standards, and identify solutions to customer issues
- Coordinate with management teams to establish an inclusive, collaborative work culture and drive continuous improvements to meet quality standards
- Served as the shift leader coordinating daily store operations, liaised between customer service teams and five food product departments, conducted scheduling, and allocated resources according to customer traffic to reduce wait times
Assistant Manager
07.2016 - 06.2018
- Supervise a team of 2 to 4 workers
- Count register drawers and prepare daily bank deposits
- Address and resolve various customer questions and concerns
- Set up promotional displays and restock products
- Gained strong foundation in customer service, team collaboration, and task prioritization
- Hire and train a team of sales representatives
Education
High School Diploma -
Papillion La Vista High
Papillion, NE05.2011
Skills
- Software
- Microsoft - Proficient
- IOS - Proficient
- Strong Organization Skills
Timeline
Triage Assistant/Back Up Mail Clerk
Fidelity National Financial
03.2022 - Current
Administrative Assistant
Home Pride Contractors, Inc
09.2021 - 02.2022
Administrative Assistant
White Castle Roofing
04.2020 - 06.2020
Leader
Carhartt
11.2018 - 04.2020
Assistant Manager
07.2016 - 06.2018
High School Diploma -
Papillion La Vista High
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