Summary
Overview
Work History
Education
Skills
Timeline
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Kourtney Munger

Fredericktown,MO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced production leader knowledgeable about Centene's practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping employee job satisfaction high while promoting safety and compliance.

Overview

10
10
years of professional experience

Work History

Mail Center Production Team Lead

Centene Corporation
12.2022 - Current
  • Adapts leadership style in response to a broad range of different situations and challenges
  • Cultivated professional working relationships with peers and supervisors.
  • Performed general equipment maintenance and repair to minimize downtime.
  • I am purpose-driven and able to handle multiple tasks and still produce excellent results
  • I maintain the ordering of supplies within the Farmington Claims Site
  • Successfully completed The Leadership Management Certificate through Pathstreams.
  • Collaborated with cross-functional teams to optimize workflows, resulting in increased productivity levels.
  • Boosted morale, fostering a positive work environment through open communication and supportive leadership practices.

Mail Center Production Specialist

Centene Corporation (Talent Force)
05.2018 - 12.2022
  • Accurately prepping mail
  • Working overtime when needed
  • Following HIPAA guidelines set forth by Centene Corporation
  • Taking on the role as PI person
  • Taking on some duties as a Team Lead when that skill was needed from me.
  • Delivered quality products with effective use of control procedures and good inspection skills.
  • Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
  • Resolved issues quickly to maintain productivity goals.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.

Certified Nursing Assistant

Liberty Village of Maryville
02.2014 - 05.2016
  • Assisted residents with activities of daily living including helping with meals, transferring with assistive devices, bathing, dressing and grooming
  • Complied with HIPAA standards in all patient documentation
  • Ensured accurate information by recording thorough patient records
  • Maintained strong clinical skills in assessing vital signs.

Education

Excel Essential Training -

Centene University

Leadership and Management Certificate -

Pathstreams
01.2024

High School Diploma -

Fredericktown High School
Fredericktown, MO
01.2006

Certified Nursing Assistant Program -

Unitec Career Center
Bonne Terre, MO
01.2006

Skills

  • Self-Driven to Meet Required Production
  • Proficient in Microsoft Office Apps
  • Positive Attitude
  • Strong Work Ethic
  • Punctual and Reliable
  • Time Management
  • Ability to Multi-task
  • Identify Claim forms and Documentation
  • Adhere to Health Plan Appeal Procedures
  • Can work without supervision
  • Medical Terminology Knowledge
  • Detail Oriented

Timeline

Mail Center Production Team Lead

Centene Corporation
12.2022 - Current

Mail Center Production Specialist

Centene Corporation (Talent Force)
05.2018 - 12.2022

Certified Nursing Assistant

Liberty Village of Maryville
02.2014 - 05.2016

Excel Essential Training -

Centene University

Leadership and Management Certificate -

Pathstreams

High School Diploma -

Fredericktown High School

Certified Nursing Assistant Program -

Unitec Career Center

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Kourtney Munger