Kourtney O'Brien
Daphne,AL
Summary
Focused payroll professional with good administrative, financial and technical understanding. Highly organized, systematic and resourceful with good problem-solving and multitasking abilities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Human Resources Payroll Coordinator
Baldwin County Public Schools
2023.04 - Current
- Manage payroll data entry and processing for 4000 employees.
- Streamlined payroll processing by implementing efficient data entry and verification procedures.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with payroll systems.
- Maintained compliance with federal and state regulations by staying up-to-date on labor laws and tax codes related to payroll.
- Partnered with external auditors during periodic reviews, providing necessary documentation to ensure clean audit results related to payroll transactions.
- Provided backup support for fellow team members during peak periods or absences, ensuring uninterrupted payroll processing continuity.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Human Resources /Benefits & Compensation Specialist
Baldwin County Public Schools
2020.11 - 2023.04
- Serves as contact person for employee retirement counseling, information and data processing related to employee benefits and health insurance and salary placement.
- Resolve issues and inquiries regarding health benefits, deductions and salary placement through telephone, email and in-person interactions.
- Reconcile and submit payment for employee deduction accounts and health benefits.
- Direct and control various benefit programs, including 401K, medical, dental and vision packages.
- FMLA claims administrator.
- Supported employees in navigating difficult cases or complex situations involving multiple parties or overlapping leave policies.
- Continuously updated knowledge of best practices within FMLA claims field by participating in conferences, workshops, and webinars.
- Prepares reconciles, and processes reports for certified and support personnel to State Department of Education or other agencies as required.
- Monitors reporting deadlines, notifies affected personnel of pending deadlines, and assists in assuring that all required items are completed and submitted within appropriate deadline period.
- Maintains appropriate confidentiality regarding school/workplace matters.
- Educated employees on their compensation packages through clear communication materials including written summaries, presentations, or one-on-one consultations as needed.
Payroll Technician
Rialto Unified School District
2019.04 - 2020.11
- Prepare, process, and pay various payrolls for certificated and classified staff.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Process documents pertaining to payroll transactions, including payroll registers, employee status reports, insurance details and other documentation.
- Processes Federal W-4 and state forms for employee tax withholding allowances.
- Audit timesheets in preparation for payment of payrolls.
- Process payroll deductions, garnishments and wage withholding orders.
- Establish, balance, verify, adjust and maintain payroll accounting, fiscally related records and reports.
- Assist District personnel with resolution of unusual payroll problems, issues and concerns.
- Prepare and assist with preparation of State and Federal payroll related documents and reports.
- Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
- Processed voids and reissues, revolving cash payments and made salary changes in payroll and monthly leave accruals.
- Reconciled voluntary deductions accounts for life and disability insurances and retirement accounts.
- Assisted Payroll Supervisor with both internal and external audits relating to processing of payroll.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Public Safety Dispatcher
Rialto Police Department
2016.06 - 2019.04
- Receive and process requests for police, fire and other emergency services via telephone and computer text messaging software.
- Received over 250 911 and non-emergency calls per shift to dispatch calls to appropriate agencies and officers on duty.
- Screen incoming calls to determine priority and response type.
- Dispatch calls to field personnel in order of priority.
- Operate telecommunications equipment, including radios and multi line phone system.
- Compose training memos, departmental reports and statistics for management.
- Manage scheduling software for department staff.
Support Services Lead
Beaumont Police Department
2008.05 - 2015.07
- Responsible for supervision of dispatch, records and property personnel.
- Acted as secretary to Chief of Police and Administrative management.
- Compose departmental memos and statistical reports for Chief of Police and administrative staff.
- Perform transcription of dictated reports.
- Perform routine office procedures such as opening mail, filing, answering phones, typing/distributing correspondence, and other routine office functions.
- Responsible for administration of police department payroll/scheduling software.
- Audit timesheets in preparation for payment of payrolls.
- Processes payroll deductions.
- Processes all reports required with each payroll.
- Establish, balance, verify, adjust and maintain payroll accounting, fiscally related records and reports.
- Create and assign schedules.
- Compose detailed reports of overtime worked, vacation and sick leave used etc.
- Process employee status reports for administration.
- Prepared files and case documents for filling with local District Attorney's office.
- Supervised compile and release of California Public Records Acts requests.
- Compile and audit monthly crime statistic reports for California Department of Justice and FBI.
- Created training manuals for police dispatch personnel.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Public Safety Dispatcher
Alhambra Police Department
2002.03 - 2008.05
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Dispatch calls to fire and police personnel.
- Operate telecommunications equipment, including radios, computer aided dispatch(CAD) software and multi line phone systems.
- Access databases for confidential information used for officer safety.
- Process teletypes and send safety bulletins to other law enforcement agencies.
- Respond to field personnel resource requests; dispatch necessary resources.
- Provide assistance, information and directions to non-emergency callers.
Education
Diploma -
Gladstone High School
Covina, California2000
Skills
- Microsoft Office
- Payroll auditing
- Database management
- Customer Service
- Scheduling
- Payroll preparation
- Time management
- Data Reconciliation
- Benefits Administration
- New Hire Processing
- FMLA Regulations
Certification
CA P.O.S.T Public safety Dispatcher Certificate, March 2003
CA P.O.S.T. Records Supervisor Certificate, February 2012
Timeline
Human Resources Payroll Coordinator
Baldwin County Public Schools
2023.04 - Current
Human Resources /Benefits & Compensation Specialist
Baldwin County Public Schools
2020.11 - 2023.04
Payroll Technician
Rialto Unified School District
2019.04 - 2020.11
Public Safety Dispatcher
Rialto Police Department
2016.06 - 2019.04
Support Services Lead
Beaumont Police Department
2008.05 - 2015.07
Public Safety Dispatcher
Alhambra Police Department
2002.03 - 2008.05
Diploma -
Gladstone High School
CA P.O.S.T Public safety Dispatcher Certificate, March 2003
CA P.O.S.T. Records Supervisor Certificate, February 2012
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