Kourtney Shuler
Lincoln,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Alabama Anesthesiology and Pain Consultants
Anniston , AL
2023.01 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Processed orders for medical supplies and lab equipment.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Explained treatment procedures and physicians' instructions.
Maternity Leave
N/A
2022.07 - 2023.01
Server
Coldwater Moutain Brew Pub
Anniston, Al , AL
2020.06 - 2022.07
- Took orders from customers accurately and in a timely manner.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Followed health safety guidelines when preparing and serving food products.
- Presented menus and answered questions regarding items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Stocked service areas with supplies during slow periods.
- Stayed informed about daily specials, new menu items, promotions.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Taco and Tequilla
Anniston , AL
2019.04 - 2022.08
- Took orders from customers accurately and in a timely manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Addressed complaints to kitchen staff and served replacement items.
- Stayed informed about daily specials, new menu items, promotions.
- Stocked service areas with supplies during slow periods.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Child and Youth Program Assistant
Anniston Army Depot
2018.08 - 2020.06
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Meticulously sanitized toys and play equipment.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Encouraged good behaviors using positive reinforcement methods.
- Taught children to organize toys, wash hands and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Kept notes of behavior issues, food served and medications administered to children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained accurate and detailed record on enrollments, attendance, health and safety, emergency contact information and incident reports.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Education
High School Diploma -
Ohatchee High School
Ohatchee, AL05.2018
Skills
- Organization and Efficiency
- Google Docs
- Data Entry
- PPE Compliance
- Food Delivery
- Guest Engagement
- Food Running
- Menu Knowledge
- POS Operation
- Check Payment Processing
- Liquor, Wine, and Food Service
- Sales Techniques
- Cash Handling
- Sales Expertise
- Medical Histories and Vital Statistics
- Patient Information Collection
- Patient Care and Monitoring
- Medical Laboratory Procedures
- Patient Report
- Visitor and Customer Relations
- Call Answering and Routing
Certification
BLS
Microsoft Certified
Timeline
Medical Assistant
Alabama Anesthesiology and Pain Consultants
2023.01 - Current
Maternity Leave
N/A
2022.07 - 2023.01
Server
Coldwater Moutain Brew Pub
2020.06 - 2022.07
Server
Taco and Tequilla
2019.04 - 2022.08
Child and Youth Program Assistant
Anniston Army Depot
2018.08 - 2020.06
High School Diploma -
Ohatchee High School
BLS
Microsoft Certified
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