Kourtney Vincent
Keeau
Summary
I bring 7 years of diverse customer service experience, excelling in roles that demand effective communication and teamwork. I thrive in dynamic, customer-centric environments, maintaining high standards for myself and my work. My ability to connect with individuals from diverse backgrounds ensures exceptional service delivery, and I excel in professional communication with both superiors and customers.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure a range of different positions. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Stay-at-Home Parent
Stay at Home Parent
08.2016 - Current
- Provided dedicated care for two children, managing their schedules, school events, and dietary needs
- Successfully organized and hosted social events on a military base, contributing to improved unit morale
- Demonstrated strong organizational and time-management skills while balancing childcare responsibilities
Beauty Advisor
Sally Beauty
04.2021 - 10.2023
- Demonstrated expertise in makeup, skin, and hair care products, assisting customers with proper usage
- Exhibited exceptional ability to multi-task
- Conducted thorough needs assessments, providing personalized recommendations for cosmetics and skincare
- Assisted high volume of customers in locating products within the store, ensuring a seamless shopping experience
- Maintained store cleanliness and organization, creating a welcoming and presentable environment
- Advised customers on hair and skin care needs, product selection, and usage, enhancing their beauty routines
Cashier
Don Quijote Ltd
09.2015 - 07.2016
- Started as a Grocery Bagger and demonstrated an exceptional work ethic
- Consistently provided outstanding customer service
- Quickly promoted to Cashier within a few months due to exemplary performance
- Earned three substantial raises within a six-month period for dedication and high-quality work
- Managed cash transactions, ensuring accuracy and efficiency in a fast-paced environment
Customer Service Representative
Shakey's USA
11.2013 - 01.2016
- Managed cash transactions with accuracy and efficiency
- Provided excellent customer service, addressing inquiries and concerns
- Handled food preparation and ensured quality standards were met
- Collaborated with team members to maintain a clean and organized work environment
Education
Associate of Arts - Liberal Arts
Leeward Community College
Pearl City, Hawaii05-2026
Skills
- Customer Service
- Customer Support
- Money Management
- Easily Adaptable
- Cosmetology
- Sales
- Customer Relationship Management (CRM)
- Communication
- Skilled Multi-tasker
- Data Entry
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Active listening
- Problem resolution
Timeline
Beauty Advisor
Sally Beauty
04.2021 - 10.2023
Stay-at-Home Parent
Stay at Home Parent
08.2016 - Current
Cashier
Don Quijote Ltd
09.2015 - 07.2016
Customer Service Representative
Shakey's USA
11.2013 - 01.2016
Associate of Arts - Liberal Arts
Leeward Community College
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