Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Kourtney Wallace

Athens,GA

Summary

Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Esthetician

Athens Technical College
Athens, GA
08.2023 - Current
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Ensured compliance with state regulations related to sanitation and health standards.
  • Maintained up-to-date knowledge of latest trends in esthetics industry through research.

Spa Operations Manager

Foot Palace Spa
Athens, GA
03.2021 - Current
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Oversaw daily operations, maintaining efficiency and quality standards.

Education

Certificate - Esthetics

Athens Technical College
Athens, GA
07-2024

Certificate - Phlebotomy

Phlebtomy Ink, LLC
Talladega, AL
09-2020

Skills

  • Advanced facials specialist
  • Chemical facial peels
  • Dermalogica
  • Outstanding client care
  • Microdermabrasion treatments
  • LED light therapy
  • Consultations
  • Anti-aging treatments
  • High-frequency machine use
  • Eyebrow shaping and tinting

Accomplishments

  • 4.0 GPA

Certification

  • Phlebotomy Certification #:D8Z4B8S7
  • Dermalogica- Treating melanin-rich skin certification
  • Barbicide and Lucas-Cide certifications

References

References available upon request.

Timeline

Esthetician

Athens Technical College
08.2023 - Current

Spa Operations Manager

Foot Palace Spa
03.2021 - Current

Certificate - Esthetics

Athens Technical College

Certificate - Phlebotomy

Phlebtomy Ink, LLC

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Kourtney Wallace